Authors
Adam Kirdzik
Alex Abramovich
Alex Spidare
Andrew Knowles
Anna Perry
Anne Ravensbeck
- Lessons from a Trip Down Memory Lane
- Empowering Your Customers to Say “Yes” Faster
- Information Is Profit: How Investing in Consumer Credit Reports Can Improve F&I Performance
- The Biggest Generation of Car Buyers… or Should We Say Car Leasers
- 3 Ways to Convince Your Customer to Finance Through Your Dealership
Ashley Rench
Ashlin McMaken
Brad Schafer
Carl Bennett
- Mastering Customer Communications: The Power of Call Tracking
- The Three S’s of Utilization: Improving the Use of Your Tech Stack
- Revitalize Your Sales Strategy: Transparency through the Transaction
- Rapport: The Gateway to Retention
- Your Dealership’s Market is Expanding – Provide a Convenient Experience Anywhere
Chris Gologanoff
Chris Walsh
Chuck Havener
Corey Walls
Cory Coler
Dave Bates
David Monaghan
Erin Cothran
Geoff Mercurio
Greg Uland
- What a Car’s Worth— 3 Data Points to Consider
- The Benefits of AI: Perfecting the Chat-to-Sales Hand-off
- Operating Differently in the Business Office: How to Gain Greater Control Over Your Cash Flow
- Operating Differently in Service: Expanding Capacity with the Techs and Space You Have
- Operating Differently in Sales: How to Align the Online and In-Store Buying Experience
Guy Kaskocsak
Hayley Holmes
Jason Sideris
- 5 Steps to Successfully Implement Technology in Service
- Inflation’s Impact on Service
- A Flexible Service Experience Creates Lifetime Value
- The Changing Landscape: How to Surpass Expectations in Service
- 3 Things Missing From Your Service Drive That Are Hurting Your Customer Experience: Technology (Part 3)
Jeff Adams
Jennifer McReynolds
Jessica Quattro
Jody Huff
Kasi Edwards
Ken Hill
Lindsey Zeleny
Madeline Geiger
Mark Vehling
Matt Clark
Matt Teeters
Mollie Swygart
Oscar Walker
Rachelle Gill
