Cory Coler
Articles by Cory Coler:
![GoMoto better check-in](https://fuel.reyrey.com/wp-content/uploads/2024/04/Fuel_3_Tips.jpg)
3 Tips to Build a Better Check-In
Service check-in is a foundational part of every service visit, but when is the last time you stopped to evaluate the process? Your service advisors…
![Dealership Kiosk](https://fuel.reyrey.com/wp-content/uploads/2022/11/IMG_2903-e1669907926881.jpg)
4 Simple Steps to Bring in More Kiosk Traffic
Technology is present everywhere in your dealership. When implementing new, valued-adding technology customers get to interact with, one of the most important aspects is making…
![Couple Using Kiosk](https://fuel.reyrey.com/wp-content/uploads/2022/11/Kiosk_Creative_Uses-scaled.jpg)
3 Ways to Use Kiosks Outside Your Four Walls
When was the last time you bought movie tickets at the ticket booth? Or checked in for a flight at the counter? These are two…
![](https://fuel.reyrey.com/wp-content/uploads/2021/11/Stole_Service_Revenue.jpg)
The Grinch Who Stole Service Revenue
It’s that time of year when Dr. Seuss’ iconic character makes his annual re-emergence in the classic 1966 cartoon How the Grinch Stole Christmas. As…
![Man checking in at the airport via kiosk](https://fuel.reyrey.com/wp-content/uploads/2021/08/Kiosk_600x400_WP.png)
Technology Trends: Self-Service Kiosks
More and more retailers are using technology that allows customers to check in and out quickly, without the need to meet with someone face-to-face. While…
![Mobile phone with QR code](https://fuel.reyrey.com/wp-content/uploads/2021/06/QR-Code-WP-600x400-1.jpg)
QR Codes: The Mobile Movement Happening Now
QR (short for Quick Response) codes have been around since 1994; however, it wasn’t until almost three decades later they became more of a solution…
![Service advisor compared to a kiosk](https://fuel.reyrey.com/wp-content/uploads/2020/08/How_Kiosks_Affect_Advisors_WP.jpg)
How Kiosks Affect Service Advisors
Now more than ever, the role of the service advisor is to sell additional services. Previously, this started at the greeting while advisors formed a…
![Service kiosk](https://fuel.reyrey.com/wp-content/uploads/2020/06/Self_Led_Service_Revolution_WP.jpg)
The Self-Led Service Revolution
Customer preferences are constantly changing and also vary based on the individual. However, we see a trend within the retail environment that only seems to…
![Woman checking in for service via kiosk](https://fuel.reyrey.com/wp-content/uploads/2020/06/How_Kiosks_Shaping_WP.jpg)
How Kiosks Are Shaping Business Interactions
Now more than ever, customers are demanding outlets in your dealership to maintain a safe distance from employees and other customers. Having a self-service experience…
![Couple sitting down with salesperson](https://fuel.reyrey.com/wp-content/uploads/2020/02/Fixing-Churn-in-Fixed-Ops_600x400.jpg)
Fixing Churn in Fixed Ops
If you take one thing away from this article, let it be this: Customer service matters more in service than anywhere else in the dealership.…