Jody Huff
Articles by Jody Huff:
![Service advisor at desk answering phone](https://fuel.reyrey.com/wp-content/uploads/2021/06/Distractions_WP.jpg)
3 Ways to Eliminate Distractions for Your Advisors
Service managers, you know your advisors are busy. You know they play a pretty significant role in your success. In fact, nearly 75% of calls…
![Halloween pumpkin](https://fuel.reyrey.com/wp-content/uploads/2020/08/Scare_Customers_Away_WP.jpg)
How to Scare Away Customers on Halloween
Zombies in the service department, ghosts haunting the lot, skeletons on the sales floor — these spooky scenarios are no match for what you could…
![Diverse group of people in collage](https://fuel.reyrey.com/wp-content/uploads/2020/08/Forgotten_Face_WP.png)
The Forgotten Face of Your Dealership
Your dealership probably has a “face” you’re known for. Everyone usually has a different answer. The dealer, sales team, management – I’ve heard them all.…
![Call tracking](https://fuel.reyrey.com/wp-content/uploads/2021/12/calltracking_fuel_600x400.jpg)
Call Tracking Isn’t Just Tracking Calls Anymore
When caller ID was introduced, the world was revolutionized. We no longer had to answer the phone to know who was calling. We’ve come a…
![Hand picking up phone](https://fuel.reyrey.com/wp-content/uploads/2020/04/Phone_Management_Unpredicatable_WP.jpg)
Phone Management During Unpredictable Times
Phone management is one of the most important things to tackle when going through uncertain or unpredictable times. Whether your store is experiencing irregular operations…
![Telephone operator using antique switchboard](https://fuel.reyrey.com/wp-content/uploads/2020/02/Switchboards_WP-1.jpg)
Switchboard? Switch phones.
The telephone is the original customer relationship management (CRM) tool. A poorly handled phone call can quickly cost your dealership a customer. Conversely, a more…
![Football stadium](https://fuel.reyrey.com/wp-content/uploads/2019/12/Superbowl_WP.jpg)
What the Big Game Means to Your Dealership
The Big Game is the most watched television event of the year, and it’s just a few weeks away. Of course, OEMs are spending millions…
![Boy catching baseball over the fence](https://fuel.reyrey.com/wp-content/uploads/2019/10/Rescue_Leads_Got_Away_WP.jpg)
How to Rescue Leads That Get Away
The one that got away — we’ve all experienced it. Enthusiastically jumping in the air to just miss that fly ball soaring over the fence.…
![Phone hanging off the hook](https://fuel.reyrey.com/wp-content/uploads/2019/08/5_Phone_Mistakes_WP.jpg)
5 Phone Mistakes That Will Cost You Business
When you consider your phone system, your first thought is probably, “it’s just a phone system.” I’d like to challenge that thought. With pressing shifts…
![Boy holding can on a string to his ear](https://fuel.reyrey.com/wp-content/uploads/2019/04/Listen_to_Calls_WP.jpg)
6 Reasons You Should LISTEN to Phone Calls
The phone is a critical point of contact in your dealership. It’s one of the few tools that connects your business inside and out. Have…