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Jody Huff

Vice President, Reynolds and Reynolds

Jody Huff is the Vice President of Sales Development at Reynolds and Reynolds and has been with the company for over 26 years. Jody’s alma mater is Texas A&M University where he earned a BBA in Marketing.

Articles by Jody Huff:

Service advisor at desk answering phone

Service managers, you know your advisors are busy. You know they play a pretty significant role in your success. In fact, nearly 75% of calls

Halloween pumpkin

Zombies in the service department, ghosts haunting the lot, skeletons on the sales floor — these spooky scenarios are no match for what you could

Diverse group of people in collage

Your dealership probably has a “face” you’re known for. Everyone usually has a different answer. The dealer, sales team, management – I’ve heard them all.

Call tracking

When caller ID was introduced, the world was revolutionized. We no longer had to answer the phone to know who was calling. We’ve come a

Hand picking up phone

Phone management is one of the most important things to tackle when going through uncertain or unpredictable times. Whether your store is experiencing irregular operations

Telephone operator using antique switchboard

The telephone is the original customer relationship management (CRM) tool. A poorly handled phone call can quickly cost your dealership a customer. Conversely, a more

Football stadium

The Big Game is the most watched television event of the year, and it’s just a few weeks away. Of course, OEMs are spending millions

Boy catching baseball over the fence

The one that got away — we’ve all experienced it. Enthusiastically jumping in the air to just miss that fly ball soaring over the fence.

Phone hanging off the hook

When you consider your phone system, your first thought is probably, “it’s just a phone system.” I’d like to challenge that thought. With pressing shifts

Boy holding can on a string to his ear

The phone is a critical point of contact in your dealership. It’s one of the few tools that connects your business inside and out. Have