As your dealership settles back in to normal operation, it’s important your systems are set up for optimal use. The retail process you used to…

You have plenty of tools and processes to manage before the sale. Your ad budget is robust, your website showcases your inventory, you capture leads,…

Most people have a love-hate relationship with their CRM tool. In fact, Accent says only 13% of sales teams are satisfied with theirs. That’s because…

With 67% annual turnover among salespeople, your dealership needs to focus on employee satisfaction and retention. From the very start and throughout their career, push…

49% of prospects are walk-ins1. That means half the people coming to your store do not have an appointment and haven’t given you any information…

There’s a communication breakdown that’s been plaguing dealerships for years between the sales floor and the service department. When I say communication breakdown, what I’m…

Most dealers know the service department, with its steady flow of jobs and reliable revenue streams, serves as the financial backbone of the dealership. Vehicle…