Alex Abramovich
Articles by Alex Abramovich:
I had the pleasure of moderating a discussion at DrivingSales’ President’s Club, held in New York City. I always enjoy participating in industry conferences and…
One challenge facing automotive retailers that has proven to be a very tough nut to crack is high turnover rates among 20-and-30-something Generation Y’ers (a.k.a.…
60% of dealers are not confident in how they manage incoming calls, and nearly one-third believe one in five calls are lost to a competitor[1]. Most dealers…
A study done by Forrester Consulting found that inbound phone calls make up over 25% of all sales. These phone customers are buying faster, spending more, and…
According to NADA, salespeople in the automotive industry have a turnover rate of 72%. That’s 38% higher than the turnover rate for other industries. Why is…
Change is the only constant since the beginning of time. Yet, it remains one of the most difficult things to do. The majority of people struggle…
Regular exercise is a great way to stay healthy and add years to your life. Let’s say your goal is to get in better shape.…
In my last two articles, I focused on the importance of handling inbound calls from prospects looking to purchase a vehicle. Today we turn our…
$621. That’s how much the average car dealership spends on advertising per new vehicle sold, according to NADA Data 2013. Whether you realize it or…
Last month, we talked about the importance of who takes phone calls in your dealership. This month, I want to look at the training you…