Hayley Holmes
Articles by Hayley Holmes:
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Leading The Way: 3 Tips to Help Your Team Find Quality Prospects
Customers have unlimited options in today’s market, so it’s important your team makes the most of every interaction. Failure to do so jeopardizes long-term customer…
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Managing Missed Appointments in Your Service Department
Are you properly handling the missed appointments in your service department?
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3 Reasons You Need a CRM in Your Service Drive
If you’re not currently using a customer relationship management (CRM) tool in your service department, you’re probably wondering if it’s worth having. I present the…
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3 Steps to Better Lead Generation
It’s no secret: cars are expensive these days. The average new car price is up almost five percent from where it was a year ago…
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Quiz: Are your sales tools helping you adapt?
It’s time to use tools that will help you target future and current customers to find more sales opportunities and close more deals.
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Avoiding a Used Inventory Mixup
These past few months have challenged auctions and consumer trades. As consumers are shopping again, how do you serve them without the right inventory mix?
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The Wow Factor You Didn’t Know Was Missing
You hear a lot about predictive data and how it can help businesses turn higher profits and capture more customers. But what isn’t talked about…
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Not All Leads are Created Equal
Have you played “two truths and a lie” before? The concept is simple. I give you three statements – two are true, one is false.…
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3 Types of Data to Fuel the Fire
Predictive data is a hot topic. Companies like Target and Amazon are leading the charge to analyze customer behaviors and profiles to determine buying likelihood.…
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Trade-Ins: The Sleeping Giant of Profitability
When you sell cars, you should make a profit. It sounds logical, but it’s not always the case. Whether it’s parked on the lot longer…