Sean O’Connor
Reynolds Consulting Services
Sean, an associate since 2013, bringing 16 years of automotive retail experience to Reynolds and Reynolds. His background includes roles as a recon specialist, parts and service manager, used car manager, general sales manager, and wholesaler. Sean initially joined Reynolds on the Consulting Team, where he traveled across the country assisting dealerships in implementing new processes and enhancing profitability. In his current position as Reynolds Performance Manager, Sean collaborates closely with teams to identify opportunities and drive efficiency and profitability through ongoing coaching and training.
Articles by Sean O’Connor:
4 Things Every Dealership Can Do to Prepare for Future Success
Right now, your dealership is successful and running smoothly. That’s a great first step towards ensuring future success, but there’s always more work to do.…
How Can You Create More Time in Service?
Take a second and think about how you are measuring time in your dealership. Are you wasting it or saving it?
Don’t Work on a Hot Engine
While your dealership processes are cooled down, find ways to work on and improve them.
4 Reasons Customers Need Your Service
With many people and businesses continuing to practice social distancing, things remain slow – including your customers’ schedules. This means their vehicles are not in…
4 Tips for Upselling in Fixed Ops
Look at the number of customers who visit your parts and service departments each day. Now compare that number with your sales floor traffic. Most…
Tips to Exceed Expectations in Service
Picture this: You arrive at a hotel after a long day of travel. It’s well past midnight and you find yourself alone in a quiet…
