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Dealership Wide

Issues that affect anyone working in an automotive dealership.

Zombies in the service department, ghosts haunting the lot, skeletons on the sales floor — these spooky scenarios are no match for what you could

Your dealership probably has a “face” you’re known for. Everyone usually has a different answer. The dealer, sales team, management – I’ve heard them all.

Providing the remote experience customers expect, preventing dealership theft with checks and balances, and using a combination of mining strategies to sell more vehicles to

Minimizing risk associated with dealership assets and network security, streamlining the virtual customer experience, and what to expect from trade shows and industry events —

Touchless car buying, phone call experiences, rethinking sales data, and smart service kiosks— check out June’s Connected podcast episodes! Episode 30: Providing a Touchless Customer

Working with dealerships across the U.S., one thing is abundantly clear: every dealership wants to make more money, no matter what the economy is like.

When caller ID was introduced, the world was revolutionized. We no longer had to answer the phone to know who was calling. We’ve come a

While your dealership processes are cooled down, find ways to work on and improve them.

Dealer sentiment, preparing for pent-up demand, community outreach, and the best methods of communication — we’re bringing you the best of May’s Connected podcast episodes.   Episode

In this episode of Reynolds’ video podcast, Connected, Willie Daughters, senior vice president of customer service and support, talks with us about our evolving online