So what exactly is wrong with the recall process as it is today? The main problem we see is actually due to technological advancements within…

You can hardly scroll down an automotive blog or website or flip through an industry magazine these days without seeing references to market-based pricing.  Certain…

According to Automotive News, the 2020 used vehicle market is hot and competition is on the rise. This makes every vehicle on your lot even…

It’s something the industry knew was coming for several years now, and whether your dealership is ready or not, it’s here. It’s the closing profit…

According to NADA Data, dealerships spend an average of $321,001 annually on internet advertising. With that price tag, how often are you spending money on…

It’s what I like to call the glasses revelation. When I was in junior high I noticed I couldn’t see the board without squinting. After…

Some will say appraising a vehicle is one of the easier jobs within a dealership. “All you have to do is look in the book…

Used cars remain popular among car buyers. In fact we saw a 5.6% increase in vehicles sold in the retail used market in 2015. Sticker prices are…

I once visited a dealer experiencing tremendous loss when he took his aged inventory to the auction. He couldn’t figure out what the issue was…

Picture this: You just took a five-year-old vehicle in on trade. You cleaned it out, fixed it up, washed it, and put a price tag…