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Sales and F&I

Topics and ideas for improving the car buying experience for customers online, in-store, or both.

Understanding the FTC’s Enforcement Tools and How You Can Create Your…

The Federal Trade Commission (FTC) has intensified its focus on dealerships and is attempting to add new regulatory practices to their already robust arsenal. If

Is your sales team staying in tune?

Everybody enjoys a good musical performance. The singer producing an amazing melody on the microphone and the band backing them up with their instruments.  The

aerial shot of a parking lot; some of the parking spots are filled with vehicles and some of them are empty

Utilizing Tech to Acquire Highly Profitable Inventory

Over the last few years, you’ve probably grown accustomed to sourcing used vehicles from a variety of places, but acquiring a decent sized inventory is

Creating Consistency in Your Sales Experience: Connecting With Your OEM

Back in August, Nissan announced they were expanding their EV portfolio and making changes to their retail strategy. They want to align the OEM and

Don’t Wait Until It’s Too Late: 3 Common Compliance Issues to…

The automotive industry is dynamic and ever-changing, and so is compliance. State and federal regulations, along with best practices, are updated so frequently it can

The Art of Making Fast, Accurate, and Profitable Inventory Decisions

In the used vehicle world, speed and accuracy are the name of the game. Whether you’re bidding on cars at auction or working a trade,

Soft Credit Pulls – a Win-Win-Win Opportunity in Sales and F&I

Shopping for a vehicle comes with all kinds of stressors for a consumer – some of which can affect their relationship with the dealer and

Whether for Halloween or a New Ride, Accessories Make the Difference

With Halloween quickly approaching, many people are starting to pick out their costumes. And more importantly, what accessories they need to elevate their look. As

tech reading someone's thumbprint

Protecting the Omnichannel Buying Experience with Effective Verification…

The US economy entering 2023 was much more strained compared to even the early days of the pandemic just a few short years ago. Inflation

Robot hand fist bumping a human hand in a collaborative way

The Benefits of AI: Perfecting the Chat-to-Sales Hand-off

Over the last year, artificial intelligence (AI) has made headlines; and although it’s not necessarily new, it’s worth revisiting every so often to really consider