As your dealership settles back in to normal operation, it’s important your systems are set up for optimal use. The retail process you used to…

You hear a lot about predictive data and how it can help businesses turn higher profits and capture more customers. But what isn’t talked about…

Dealerships are accustomed to emailing follow-up and promotional messages to their customers. It’s a tried and true communication channel, but getting emails read by customers…

As scholars ponder the future of the automotive industry, those within its ranks are concerned with the impact it will have on all facets of…

Follow these steps for help researching and finding the best CRM solution for your dealership's needs.

You have plenty of tools and processes to manage before the sale. Your ad budget is robust, your website showcases your inventory, you capture leads,…

Adapt to business evolution by continuously improving your dealership. Start with these five changes you can implement with your CRM.

Notice: After this episode, we will be switching from releasing episodes daily to a weekly schedule occurring every Wednesday. If you would like to sign…

Have you played “two truths and a lie” before? The concept is simple. I give you three statements – two are true, one is false.…

Predictive data is a hot topic. Companies like Target and Amazon are leading the charge to analyze customer behaviors and profiles to determine buying likelihood.…