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Sales and F&I

From meeting quota to holding gross, articles to help anyone working in sales.

Fantasy football draft notes

3 Fantasy Football Player Types that Resemble Dealership Leads

With the NFL season underway, fantasy football is in full swing. Managers have just finished their drafts and are now reviewing their lineups deciding who

USA from space

Your Dealership’s Market is Expanding – Provide a Convenient…

For most of our industry’s history, being close to your customers was key to being convenient. But in recent years, buyers traveling hundreds of miles

eContract Signing

The Evolution of eContracting Through the Lender Lens

The world is moving increasingly more online and consumers are looking for convenience in their shopping experience. When it comes to buying a vehicle today,

Abstract highway

4 (+1) Car Buying Trends Setting the Pace

I wrote about upcoming car buying trends just shy of one year ago. Since then, those trends are still front and center. In fact, new

New text message alert on mobile phone

3 Easy Ways to Level Up Your Texting Game

A medium as simple as texting still drives customer experience. Make sure you're not only offering a texting option, but also sending the right texts.

Man that is blindfolded

True Story: Buying Blindfolded

Every day, millions of consumers buy products online. Whether it’s Amazon, your local grocery store, or a nation-wide chain, each time you buy online you’re

car salesman working with a couple

Transparency in Aftermarket Sales

Understanding aftermarket products has long been a challenge for car buyers. A 2017 report from the FTC found that add-on products were the biggest source

Fact check road sign

Fact Check: 5 Misconceptions in Remote F&I

Remote F&I is an important component to digital retailing operations, but dealerships are still hesitant to take the leap in the new digital world. What

Dice spelling out of stock

Transparency In Sales: Selling During an Inventory Shortage

After years of decreasing profit margins, dealerships everywhere are selling vehicles at prices well above MSRP due to inventory scarcity. Even used vehicles are catching

Signing on tablet

A Better Signing Experience

“I love doing paperwork. Hand signing that thick stack of forms, document by document, was the most exciting part of my car buying experience. I