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Mark Schaefer

Senior Manager, Change Management Group

Mark Schaefer is the head of the Change Management Group, which is responsible for quality assurance for software applications and software deployment. He has been at Reynolds for over 27 years.

Articles by Mark Schaefer:


Planning for Your ERA Release Upgrades

There are three ERA┬« release upgrades each year. Each release includes enhancements to existing applications and the launch of new features. It’s crucial for your