Jeff Adams
Articles by Jeff Adams:
![](https://fuel.reyrey.com/wp-content/uploads/2024/01/Fuel_Football.jpg)
3 Things the NFL and Your Fixed Ops Department Have in Common
The similarities between your fixed ops department and the NFL.
![Stopwatch laid on a pile of papers and calendar](https://fuel.reyrey.com/wp-content/uploads/2023/11/Fuel_Pocketwatch.jpg)
Three Parts and Service Steps for Success in the New Year
Starting the new year in a good place begins by evaluating current utilization, performance, and profitability. Once you understand your current position, you can move…
![How Mobile is Your Fixed Ops Department?](https://fuel.reyrey.com/wp-content/uploads/2023/08/Fuel_Mobile_FO_Dept.jpg)
Quiz: How Mobile is Your Fixed Ops Department?
Mobility means more than just doing something on your phone. In your fixed operations department, it means success.
![](https://fuel.reyrey.com/wp-content/uploads/2023/06/Fuel_Racing.jpg)
From Track to Bay: What You Can Learn from the Efficiency of F1 Pit Crews
In the high-speed world of Formula One (F1), races are often won or lost in the pit. Let’s see how your service department can adopt…
![Person in car holding phone with rideshare app.](https://fuel.reyrey.com/wp-content/uploads/2023/05/Rideshare_WP.jpg)
Offering Rideshares in Service: Easy as 1, 2, 3
Your customers are looking for a service experience that accommodates their needs. Think about an alternative option offering rideshares.
![](https://fuel.reyrey.com/wp-content/uploads/2016/12/Capture-More-Profit-in-Parts_WP.jpg)
Could your parts department use a spring cleaning?
Now that the winter chill has melted away, and the flowers have started to bloom, it’s the perfect time to wipe the slate clean for…
![](https://fuel.reyrey.com/wp-content/uploads/2022/12/New-Year-New-Fixed.png)
New Year, New Fixed Operations: Prioritizing Customer Experience
That “new year, new me” mantra is difficult enough to achieve on a personal level, let alone an organizational one. As the holiday season comes…
![Engage with your service customers in the waiting room.](https://fuel.reyrey.com/wp-content/uploads/2022/11/Status_Board_Fuel_Image.jpg)
4 Ways to Engage with Waiters in Service
You worked hard to get customers in your store, don't let them slip through your fingers.
![service technician working on vehicle](https://fuel.reyrey.com/wp-content/uploads/2022/06/tech-challenges-fuel-600x400-1.png)
The 3 Biggest Challenges of Being a Technician
Technicians are hard to find, and once you do, most aren’t satisfied with their jobs. In fact, 79% of technicians have considered leaving the industry.…
![Woman doing repairs and diagnose with mobile at auto repair shop](https://fuel.reyrey.com/wp-content/uploads/2022/03/FO_Mobile_WP.jpg)
Customers Are Calling for a Mobile-Friendly Service Experience
As a customer of other businesses, would you rather: Wait in the restaurant or get a text on your phone when your table is ready?…