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Mike Follina

Fixed Operations Consultant

Mike Follina is an ASE certified technician who has worked in the automotive industry for over 30 years. He joined Reynolds and Reynolds in 2016 and specializes in fixed operations consulting and training, helping service and parts departments improve their processes.

Articles by Mike Follina:

Woman checking her watch for the time

3 Process Improvements for Service

How will you makeĀ profitĀ in other areas of your dealership if vehicle sales decline? This is a question you need to ask every day. Now is