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Tim Eckert

Product Planning, Reynolds and Reynolds

Tim is a Product Planning manager at Reynolds and Reynolds for the ERA-IGNITE platform, Business Office applications, Document Archiving solutions, Networking solutions, and ReyPAY®.

Articles by Tim Eckert:

Digital heart

How to Run a Heart Healthy Dealership

How healthy is your heart? Not your physical one; but the heart of your dealership – the business office? You might not know the answer,

payment being made on a phone

How to Pick the Right Payment Processor for Your Dealership

Flexibility, reliability, and security are key in choosing the right payment processing solution.

Tap to pay debit card held over terminal

Quiz: How well do you know payment processing?

Payment processing is a vital part of every business. It’s the PIN pad at the gas pump and the checkout portal on your favorite website.

Woman smiling at mobile phone, holding debit card

5 Tips to Increase Customer Online Payments

With the growth of online and contactless payments, businesses everywhere are providing efficiency and convenience to customers by adopting an online payment system. In order

Customer using mobile phone to tap to pay

Contactless Is the Future of Payments

As contactless payments surge forward amidst the COVID-19 pandemic, their value is priceless. Form improved experiences, to health and safety, to increased security measures, your

Three illustrative hands holding different payment methods.

Payment Processing Dos and Don’ts

There are a lot of payment processing options available to dealerships. However, as electronic purchases have become the standard, comparing processors and choosing a partner

Casino table with dice and cards

3 Risks to Paper Documents You Don’t Want to Gamble With

Digital: the biggest trend in automotive retail. Everywhere you look, the conversation revolves around moving toward a digital process, connecting each area of the dealership.

Fake news

3 Document Storage Myths Exposed

Change is inevitable. But it’s also hard to accept and understand. In our industry, one change becoming a prominent force is digital document storage. Physical

Ready for pick up screenshot

The 3 E’s of easy payment options.

In my previous article about modern payments, I stressed how important it is to give customers payment options, because that’s what they want. Now, let’s focus

Customer signing at terminal

Are you giving customers payment options?

More than ever,  dealerships must focus on customer retention. Many dealerships are making changes in their processes to increase it. Maybe you’ve added a free