Enjoying what you’re reading? Sign up now.

Subscribe
Search

Streamlining Vehicle Service Contract Claims

When talking to service advisors one pain point consistently rises to the top: Vehicle Service Contract (VSC) claims. The process includes lengthy phone calls, repetitive

NADA… the Catalyst for 2025: What’s Ahead for Reynolds

With the NADA show now behind us, take a peek at where Reynolds is headed this year.

Year-End Strategies to Keep Customers and Employees Engaged

The closing months offer a pivotal time to strengthen relationships with those who matter most: your customers and your employees.

Person looking defeated into a vehicles side window.

True Story: Dream Car Disaster

When I was ready to purchase my first vehicle, I was full of excitement. I thought nothing could bring me down and the only challenge

used car manager talking to techs

A Seamless Connection between Sales and Service

By fostering a seamless connection between these sales and service, you can create a holistic customer experience that not only drives sales but also ensures

Image of different facial expressions.

Breaking Down a Bad Customer Experience and How to Overcome It

How to Overcome Customer Experience Road Bumps in Your Service Drive

Baseball resting on foul line

Three Things Baseball Can Remind Us About Funding a Deal

As we head into summer, there are many things to look forward to, like children laughing in the park and ice cream trucks spreading familiar

Don’t Wait Until It’s Too Late: 3 Common Compliance Issues to…

The automotive industry is dynamic and ever-changing, and so is compliance. State and federal regulations, along with best practices, are updated so frequently it can

Late adopters are embracing kiosks, are you prepared?

I am a self-proclaimed late adopter. This was true for kiosk technology too, until recently. What does this have to do with your dealership? First,

Vehicle Interior Protection Products

Make Your Customers Feel Like a VIP Using Vehicle Interior Protection…

Every customer wants to feel special when they come into your service drive. You greet them with a smile, address them by name, and provide

Salesperson shaking couple's hands

Revitalize Your Sales Strategy: Transparency through the Transaction

You probably wouldn’t be working in sales if you didn’t have a stellar sales pitch. But, what if I told you the perfect sales pitch

Person in car holding phone with rideshare app.

Offering Rideshares in Service: Easy as 1, 2, 3

Your customers are looking for a service experience that accommodates their needs. Think about an alternative option offering rideshares.