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The Evolution of Cars and Consumer Expectations

old black and white image of a man driving a car

Have you ever thought about how far the automotive industry has come since the creation of the first car? From three-wheeled cars to punch-inducing Volkswagen Beetles

How to Avoid the Nasty Consequences of Bad Password Management

Keeping your passwords strong and secure is key to locking down your dealership’s digital assets. Thankfully, there are steps you and your dealership can take

Employee clocking in on their phone

Mobile Time Clock: Getting Started with Geofencing

Simplify the time punch process and establish boundaries using geofences with Mobile Time Clock.

Baseball resting on foul line

Three Things Baseball Can Remind Us About Funding a Deal

As we head into summer, there are many things to look forward to, like children laughing in the park and ice cream trucks spreading familiar

Don’t Wait Until It’s Too Late: 3 Common Compliance Issues to…

The automotive industry is dynamic and ever-changing, and so is compliance. State and federal regulations, along with best practices, are updated so frequently it can

Late adopters are embracing kiosks, are you prepared?

I am a self-proclaimed late adopter. This was true for kiosk technology too, until recently. What does this have to do with your dealership? First,

Vehicle Interior Protection Products

Make Your Customers Feel Like a VIP Using Vehicle Interior Protection…

Every customer wants to feel special when they come into your service drive. You greet them with a smile, address them by name, and provide

Salesperson shaking couple's hands

Revitalize Your Sales Strategy: Transparency through the Transaction

You probably wouldn’t be working in sales if you didn’t have a stellar sales pitch. But, what if I told you the perfect sales pitch

Person in car holding phone with rideshare app.

Offering Rideshares in Service: Easy as 1, 2, 3

Your customers are looking for a service experience that accommodates their needs. Think about an alternative option offering rideshares.

Couple talking

Rapport: The Gateway to Retention

Picture this: a customer comes in to your store to buy a vehicle, they find the one they want, they go through the entire process

Visualization and Customization: Why They’re Important to Your…

How many times have you gone in to buy a phone, and you think you have a pretty good idea of what you’re buying? You

New Year, New Fixed Operations: Prioritizing Customer Experience

That “new year, new me” mantra is difficult enough to achieve on a personal level, let alone an organizational one. As the holiday season comes

Best of Connected

Year in Review: The Connected Podcast – Best of 2022

Back in March 2020, we started The Connected Podcast to stay in touch with and educate the automotive industry during the COVID-19 pandemic. After almost