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3 Tips to Build a Better Check-In
Service check-in is a foundational part of every service visit, but when is the last time you stopped to evaluate the process? Your service advisors…
Bringing Balance to the (Work) Force: Jedi Tactics for Defeating a…
As we celebrate May the 4th, let’s look beyond the stars and into our service departments, where a challenger nearly as daunting as Darth Vader…
3 Reasons You Need a CRM in Your Service Drive
If you’re not currently using a customer relationship management (CRM) tool in your service department, you’re probably wondering if it’s worth having. I present the…
Leverage Technology in F&I to Increase Revenue
There are many reasons why a dealership invests in a digital solution for their F&I department – to cut down on paper, increase efficiency, maintain…
What the Big Game Means to Your Dealership
The Big Game is the most watched television event of the year, and it’s just a few weeks away. Of course, OEMs are spending millions…
3 Ways to Help Technicians Work Smarter, Not Harder
Technicians aren’t satisfied with their jobs, and the industry is changing (but needs to change faster) to help keep them from leaving their bays and…
True Stories: “How I Leased My Vehicle”
Moving to a new state was intimidating and exhilarating. I’d never lived outside of Michigan, and I’d always lived in small towns. Dayton, Ohio is…
The Best of Fuel – Most Read Articles in 2019
It’s December already? Where did the time go? 2019 is almost over but before we look forward to 2020, let’s look back on the most…
Shop View Series: Do you have open availability?
Welcome back to the Shop View series! We last talked about how to build and save custom report criteria in Shop View to help consolidate…
3 Ways Santa’s Helpers Can Help Your F&I Office
Santa Claus has the most responsibility on Christmas – traveling around the entire world, delivering presents, and making sure everyone has a happy holiday. All…
5 Things You Need in a Parts Scanner
We encounter barcode scanning almost daily in our lives. We see it at the grocery store, gas station, airport, and when we scan our phones…
3 Ways to Train and Retain on a Smartphone
With 67% annual turnover among salespeople, your dealership needs to focus on employee satisfaction and retention. From the very start and throughout their career, push…
Protect Your Dealership Against Identity Theft
Picture this: you wake up tomorrow morning and discover your credit score has dropped significantly due to multiple hard inquiries from lenders you don’t remember…
