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Late adopters are embracing kiosks, are you prepared?

I am a self-proclaimed late adopter. This was true for kiosk technology too, until recently. What does this have to do with your dealership? First, consumer behavior has changed.

NADA Photo Compilation

Amid the NADA Buzz, 3 Common Themes I heard from Dealers

NADA is always a busy, boisterous event – multiply it by 10 when you’re in Vegas. As I walked around the show talking with dealers,

Tackling Technician Turnover

Retaining technicians in an industry riddled with turnover is never easy. So how do you do it?

Tackling Technician Turnover

Retaining technicians in an industry riddled with turnover is never easy. So how do you do it?

3 Things the NFL and Your Fixed Ops Department Have in Common

The similarities between your fixed ops department and the NFL.

Late adopters are embracing kiosks, are you prepared?

I am a self-proclaimed late adopter. This was true for kiosk technology too, until recently. What does this have to do with your dealership? First,

Vehicle Interior Protection Products

Make Your Customers Feel Like a VIP Using Vehicle Interior Protection…

Every customer wants to feel special when they come into your service drive. You greet them with a smile, address them by name, and provide

4 Tips for Creating Professional Service Videos that Get Results

Here are some tips and tricks to ensure you are putting the best service videos in front of your customers.

How Mobile is Your Fixed Ops Department?

Quiz: How Mobile is Your Fixed Ops Department?

Mobility means more than just doing something on your phone. In your fixed operations department, it means success.

From Track to Bay: What You Can Learn from the Efficiency of F1 Pit Crews

In the high-speed world of Formula One (F1), races are often won or lost in the pit. Let’s see how your service department can adopt

3 Ways Most Marketing Programs Fail to Reach a Key Audience and How to…

The average age of vehicles on the road is now 12.5 years and interest rates are sky high. Focusing on service drive retention is more

Person in car holding phone with rideshare app.

Offering Rideshares in Service: Easy as 1, 2, 3

Your customers are looking for a service experience that accommodates their needs. Think about an alternative option offering rideshares.

man using tablet in the service drive

5 Steps to Successfully Implement Technology in Service

Upgrading to new technology in service can feel like a huge undertaking for everyone involved – the users, service management, and even the dealer. A