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For over a year now, low vehicle inventory has challenged dealers to think outside the box. Creativity is surely welcomed, but let’s not forget about

Scheduling appointments online

It should go without saying that one of dealers’ top goals for their business is sustainable, long-term profitability. While the day-to-day rush of dealership operations

New text message alert on mobile phone

A medium as simple as texting still drives customer experience. Make sure you're not only offering a texting option, but also sending the right texts.

Monthly view of all your service appointments and transportation resources.

Reservation Manager helps service departments have an efficient and effective service scheduling tool.

Woman doing repairs and diagnose with mobile at auto repair shop

As a customer of other businesses, would you rather: Wait in the restaurant or get a text on your phone when your table is ready?

Service kiosk station

Kiosks. Everywhere you look today, you can find a kiosk nearby. Many people appreciate the convenience they can offer and the tech-savvy experience, but others

A Toy car and wrench surrounded bypass toy gears

Reconditioning vehicles and getting them to the front line as fast as possible is more important than ever.  It’s one of the few controllables surrounding

Time vs money

Take a second and think about how you are measuring time in your dealership. Are you wasting it or saving it?

Service mechanic leaning on vehicle, smiling.

Everyone knows what the ideal customer experience in the service department looks like: quick, convenient, and transparent. Customers expect the focus to be on them,

Technicians working together on fixing a part

Photo: Daytona Toyota, Daytona State College Finding and keeping technicians is a challenge for many dealerships today and the shortage continues to worsen. By 2024,

Gauge meter showing low and high risk levels

In a world where everything can be done securely at our fingertips, why do we continue to spend time doing tasks manually that open ourselves