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For over a year now, low vehicle inventory has challenged dealers to think outside the box. Creativity is surely welcomed, but let’s not forget about…
It should go without saying that one of dealers’ top goals for their business is sustainable, long-term profitability. While the day-to-day rush of dealership operations…
A medium as simple as texting still drives customer experience. Make sure you're not only offering a texting option, but also sending the right texts.
Reservation Manager helps service departments have an efficient and effective service scheduling tool.
As a customer of other businesses, would you rather: Wait in the restaurant or get a text on your phone when your table is ready?…
Kiosks. Everywhere you look today, you can find a kiosk nearby. Many people appreciate the convenience they can offer and the tech-savvy experience, but others…
Reconditioning vehicles and getting them to the front line as fast as possible is more important than ever. It’s one of the few controllables surrounding…
Take a second and think about how you are measuring time in your dealership. Are you wasting it or saving it?
Everyone knows what the ideal customer experience in the service department looks like: quick, convenient, and transparent. Customers expect the focus to be on them,…
Photo: Daytona Toyota, Daytona State College Finding and keeping technicians is a challenge for many dealerships today and the shortage continues to worsen. By 2024,…
In a world where everything can be done securely at our fingertips, why do we continue to spend time doing tasks manually that open ourselves…
