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Upselling is a critical part of a service advisor’s job, yet it can be challenging to know the right angle to take when discussing recommended

Shopping for a new or used vehicle online has its perks, such as having access to reviews, the ability to compare prices, and search for

Time to market (cycle time) is crucial to the profitability of your used car inventory, so your goal should be to minimize it as much

In early March 2020, we introduced The Connected Podcast as a new platform to share best practices, strategies, and business tips on how to safely continue operations

Dealer sentiment, preparing for pent-up demand, community outreach, and the best methods of communication — we’re bringing you the best of May’s Connected podcast episodes.   Episode