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Decision made regarding the Vehicle Shopping Rule – now what?
Check out five key takeaways from the Vehicle Shopping Rule to keep your dealership safe from FTC enforcement actions.
NADA 2025: Working in a Winter Wonderland
This year's show proved that the auto industry can handle anything. If you couldn't make it, find out what happened in the Reynolds booth.
The Future of Variable Ops with Experts at NADA 2025
Explore how AI is transforming variable operations in automotive retailing with insights from NADA 2025. Learn about efficiency, profitability, and fraud prevention from industry leaders.
Call Tracking Isn’t Just Tracking Calls Anymore
When caller ID was introduced, the world was revolutionized. We no longer had to answer the phone to know who was calling. We’ve come a…
Don’t Work on a Hot Engine
While your dealership processes are cooled down, find ways to work on and improve them.
4 Reasons Customers Need Your Service
With many people and businesses continuing to practice social distancing, things remain slow – including your customers’ schedules. This means their vehicles are not in…
Jim Hudson Lexus’ Secret to Fixed Ops Success
Jim Hudson Lexus in Augusta, Georgia, was experiencing process issues many service departments face. Technicians were wasting time waiting on other personnel, the service department…
Providing a No-Contact Service Visit
In times like these, making sure customers feel comfortable in your store is paramount to retaining business and driving revenue. But when making customers feel…
Not All Leads are Created Equal
Have you played “two truths and a lie” before? The concept is simple. I give you three statements – two are true, one is false.…
3 Types of Data to Fuel the Fire
Predictive data is a hot topic. Companies like Target and Amazon are leading the charge to analyze customer behaviors and profiles to determine buying likelihood.…
