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In today’s fast-paced world, consumers want quick buying experiences that give them exactly what they need. But a fast car buying experience does not always equate

Without the first cup of coffee, starting the day off at work can be hard, especially for a manager. With voicemails, emails, customers coming in

We all agree business in the front end over the last few years has been impressive with new car sales reaching over 17 million units.

Most dealerships today aren’t actively selling accessories; customers typically approach the parts department at their own discretion. So when I bring up actively selling accessories

Remember when transactions were hand posted? What about when purchase orders, cash receipts, repair orders, and parts tickets were manually posted by reviewing the ‘accounting

Question: What can you do in the next two minutes that will give  you a detailed view of what is really going on in service? Answer: Run

This is the first article in a three part series to help you determine whether your dealership is as efficient and streamlined as possible when it comes

One of the problems you face is time. There isn’t enough of it, it moves too quickly, where did it even go? Here are three ways

If I asked you to drive to a place where you’ve never been before, how would you know how to get there? Would you reach

60% of dealers are not confident in how they manage incoming calls, and nearly one-third believe one in five calls are lost to a competitor[1]. Most dealers