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Jim Hudson Lexus in Augusta, Georgia, was experiencing process issues many service departments face. Technicians were wasting time waiting on other personnel, the service department

Dealer sentiment, preparing for pent-up demand, community outreach, and the best methods of communication — we’re bringing you the best of May’s Connected podcast episodes.   Episode

In times like these, making sure customers feel comfortable in your store is paramount to retaining business and driving revenue. But when making customers feel

Notice: After this episode, we will be switching from releasing episodes daily to a weekly schedule occurring every Wednesday. If you would like to sign

In this episode of Reynolds’ video podcast, Connected, Willie Daughters, senior vice president of customer service and support, talks with us about our evolving online

In this episode of Reynolds’ new video podcast, Connected, Rye Walsh, vice president of recruiting at Reynolds and Reynolds, talks to us about strategies and

In this episode of Reynolds’ video podcast, Connected, Craig Lawson, sales director at Naked Lime Marketing, discusses what the market will look like post-COVID-19, and

Arthur Newell, senior director of software utilization at Reynolds and Reynolds, shares tips on preparation for reopening your dealership for business in this Connected Podcast

Have you played “two truths and a lie” before? The concept is simple. I give you three statements – two are true, one is false.

Predictive data is a hot topic. Companies like Target and Amazon are leading the charge to analyze customer behaviors and profiles to determine buying likelihood.