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I once visited a dealer experiencing tremendous loss when he took his aged inventory to the auction. He couldn’t figure out what the issue was

Think of the last magazine you picked up or promotional email you opened. Most likely, something you saw before opening it caught your eye and

Recently, while talking about days gone by, I recalled a lesson I liked using on site. Prior to a scheduled meeting with management, I would

We’ve all been there before—you have a prospect in front of you, ready to buy a new car. While you may have initially thought this

Many dealerships are starting to catch on to the “better customer experience” concept. If you provide your customers with a friendly, transparent, quick, and easy

Picture this: You just took a five-year-old vehicle in on trade. You cleaned it out, fixed it up, washed it, and put a price tag

When most people think of Chick-fil-A, they probably associate the brand with positive qualities such as good, quick-service food and friendly service. Now, Chick-fil-A has

Do you find it easier to learn something new from watching a video rather than reading an instruction manual? Well you’re in luck. New informative

Reynolds has created a new reporting solution called Dynamic Reporting. It is a more robust and secure tool for creating and exporting reports. Because of

Someone with years of automotive consulting experience once told me, “Show your customers how much you care! Not how much you know.” Of course, knowing