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We’ve all been there before—you have a prospect in front of you, ready to buy a new car. While you may have initially thought this

Many dealerships are starting to catch on to the “better customer experience” concept. If you provide your customers with a friendly, transparent, quick, and easy

Picture this: You just took a five-year-old vehicle in on trade. You cleaned it out, fixed it up, washed it, and put a price tag

When most people think of Chick-fil-A, they probably associate the brand with positive qualities such as good, quick-service food and friendly service. Now, Chick-fil-A has

Do you find it easier to learn something new from watching a video rather than reading an instruction manual? Well you’re in luck. New informative

Reynolds has created a new reporting solution called Dynamic Reporting. It is a more robust and secure tool for creating and exporting reports. Because of

Someone with years of automotive consulting experience once told me, “Show your customers how much you care! Not how much you know.” Of course, knowing

Technology, computers, tablets, cell phones… these advancements are changing the way your customers shop, buy, and service with your dealership. They are also changing the

Old-school pressure tactics may have worked years ago, but not anymore. Car shoppers walk into your dealership with a lot of information and want a

Have you ever stopped to think about why Henry Ford’s moving assembly line was such a huge innovation? A moving line didn’t remove the need