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According to an NADA, dealership employee turnover is hovering around 39%. Replacing just one of those employees cost on average $82,500. This begs the question

Look at the number of customers who visit your parts and service departments each day. Now compare that number with your sales floor traffic. Most

When working car deals, one of the most important things to keep track of is your contracts in transit. When using the Heat Sheet feature

It’s what I like to call the glasses revelation. When I was in junior high I noticed I couldn’t see the board without squinting. After

Do you have customers yawning in F&I? What about people cat napping in the showroom? Your customers are disinterested and it’s affecting your business. People

Nearly every dealer will tell you how proud they are of the jobs they create in their community. Yet every dealer will also tell you

Imagine this scenario: You plan a vacation. You pack and prepare. You’re ready to relax. But do you? Or are you calling the dealership for

Digital marketing is a crucial part of how dealers capture customer attention and attract people to the dealership. But, with all of the digital channels

Computer Assisted Instruction (CAI) courses are automatically assigned to dealership employees based on the ERA-IGNITE screens and functions they can access. As a manager or system

A few months ago, I talked about Gen Z and whether or not you should be concerned just yet. One of the top needs I