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Question: What can you do in the next two minutes that will give  you a detailed view of what is really going on in service? Answer: Run

This is the first article in a three part series to help you determine whether your dealership is as efficient and streamlined as possible when it comes

One of the problems you face is time. There isn’t enough of it, it moves too quickly, where did it even go? Here are three ways

If I asked you to drive to a place where you’ve never been before, how would you know how to get there? Would you reach

60% of dealers are not confident in how they manage incoming calls, and nearly one-third believe one in five calls are lost to a competitor[1]. Most dealers

Smartphones have become an essential part of modern life. A recent Google study reports that 87% of users always have their smartphone at their side. While

The third accessory myth in our series that I hear is, “adding accessories into the vehicle sales process will take away from F&I.” These dealers believe

The average vehicle makes 2.7 service visits per year with an average bill of $178 per visit. Franchise dealers are only getting 30 percent of these visits—missing

It’s that time of year – physical inventories. To help the process go much smoother, a quick list of the bin locations and the parts

The Internal Revenue Service recently issued a warning to be on the lookout for an email scam impersonating their bureau. The email includes the IRS’s