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As scholars ponder the future of the automotive industry, those within its ranks are concerned with the impact it will have on all facets of

This is the second part in our two-part series over lessons from the Coronavirus pandemic. Check out the first article over fixed operations marketing strategy

Customer preferences are constantly changing and also vary based on the individual. However, we see a trend within the retail environment that only seems to

Follow these steps for help researching and finding the best CRM solution for your dealership's needs.

You have plenty of tools and processes to manage before the sale. Your ad budget is robust, your website showcases your inventory, you capture leads,

Touchless car buying, phone call experiences, rethinking sales data, and smart service kiosks— check out June’s Connected podcast episodes! Episode 30: Providing a Touchless Customer

It’s said bad habits are made in good times while good habits are made during bad times. The last few months have been rough for

Working with dealerships across the U.S., one thing is abundantly clear: every dealership wants to make more money, no matter what the economy is like.

As your dealership settles back in to normal operation, it’s important your systems are set up for optimal use. The retail process you used to

Now more than ever, customers are demanding outlets in your dealership to maintain a safe distance from employees and other customers. Having a self-service experience