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Keyboard shortcuts can do wonders for your everyday tasks. Below are the most common shortcuts you can use to speed up your work in ERA-IGNITE.

Have you ever stopped to think about why Henry Ford’s moving assembly line was such a huge innovation? A moving line didn’t remove the need

Generation Y ranges from ages 18-35, putting them in a good position to buy no matter what stage of life they’re in. A new high

What good is migrating from an open service system to an appointment-driven approach if you are not educating your customers that appointments are a viable

I was visiting a Ford dealership about a year ago when I found a great example of what’s wrong with the “market-based pricing” models most

Are you constantly flipping between different stores and applications throughout your day? We talked about how color coding your screens can help, but you can

A few months ago I asked a dealer: “Are you going to the NADA Convention?” “Heck no,” he answered. “Those conventions are just ‘trick or

If you’ve ever been to a Disney Park or on a Disney Cruise, you’ll know why people often leave reviews like these: “That’s what memories

McDonald’s has a highly efficient process, and that’s a business model that has been extremely profitable for them. But while there are lessons to be

You’re starting to plan for 2015, and setting goals is part of that equation. Do your goals include becoming more efficient? Hitting new sales targets?