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If you Google “multitasking,” it is a concept originally for computers. It was later applied to human tasks and somehow everyone aspired to be a

A sales plateau is upon us. With fewer cars being sold and profits still decreasing, the question on many dealers’ minds is, “how will I

Consider this hypothetical scenario:  You have an opportunity to invest in one of two new retail businesses.  Both share similarities and also appear to have

Millennials are leasing: 29 % of all car purchases by millennials in 2015 were leases. The percent of millennials who are leasing is up 46%

Whether you are new or experienced at using Contact Management, there is always something more to learn. You may have 5, 30, maybe 90 minutes, or

One of the biggest problems dealerships face is defection. Customers are spending a majority of parts and service dollars, nearly 70% of $310 billion according

Purchasing a new vehicle is a big decision not everyone gets excited about. Some people love their current car but realize it is time for

You know the old adage, “you don’t know what you don’t know?” That applies to car buyers as well. Most shoppers are intent on purchasing the

You’ve collected applications, conducted interviews, and have found the person you believe you want to hire. Time to call up your new hire and give

With nearly two-thirds of Americans owning a smartphone and 90% owning some sort of cellphone, text messaging has become a regular form of communication. We’ve