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If you pick up a report listing the most successful dealerships nationwide, nearly each one would identify success based on revenue. When I sit down

Every seller wants the new buyer – Samsung wants the Apple customer, UnderArmor wants the Nike customer, and Burger King wants the McDonald’s customer. And

One of the key struggles I continue to hear from dealers is the inability to attract and retain employees. Turnover has become a normal part

What is predictive analytics? Simply put, it’s the use of data to identify the likelihood of future outcomes based on historical data. I like to

Do you know the Dirty Dozen? Back in the summer of ‘67, when muscle cars roamed the streets and 8–track tapes were the hot way

Recently, we shared an article about five ways employee theft can occur at a dealership. While it’s important to implement processes to protect your dealership,

SEMA recently published its latest market report with a lot of new findings. The most exciting finding is that the accessory industry garnered an extraordinary $42.92

According to NADA’s annual sales forecast, in 2019, automakers are projected to sell below 17 million vehicles for the first time since 2014. This shift

In part one of the mousetrap series, you learned why using a computer mouse can slow down the parts department. Now it’s time to learn a few

If you’re a parent who’s sent a child to college, you know how intimidating the life change can be. You also know the new experiences