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Millennials are almost 40 and the buying habits they brought about are now the norm. Now the next generation – Generation Z – is starting

Welcome to the last tip in our Shop View series! We last talked about how to check technician availability in Shop View when scheduling quick

We all know consumers enjoy using their phones. In fact, love it or hate it, they spend at least three hours a day on their

How do you typically contact customers about their service invoice? How do you accept payments on that invoice? We’ve found that service advisors and cashiers

When you sell cars, you should make a profit. It sounds logical, but it’s not always the case. Whether it’s parked on the lot longer

There are many reasons why a dealership invests in a digital solution for their F&I department – to cut down on paper, increase efficiency, maintain

The Big Game is the most watched television event of the year, and it’s just a few weeks away. Of course, OEMs are spending millions

Technicians aren’t satisfied with their jobs, and the industry is changing (but needs to change faster) to help keep them from leaving their bays and

Moving to a new state was intimidating and exhilarating. I’d never lived outside of Michigan, and I’d always lived in small towns. Dayton, Ohio is

It’s December already? Where did the time go? 2019 is almost over but before we look forward to 2020, let’s look back on the most