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Now more than ever, customers expect fast service and simple processes from all of their purchases. With companies such as Amazon implementing one-click purchases, fast

Cybersecurity is always in news headlines. Large companies and small business alike are attacked, forced to pay ransomware, or have customer information leaked. To help

In this industry, if you’re not pulling out all the stops to grow net profits and maximize your customer wallet share on every transaction, you’ll

It’s something the industry knew was coming for several years now, and whether your dealership is ready or not, it’s here. It’s the closing profit

As data goes digital, so do criminals who are after information. Cybercrime is on the rise, and there is no telling what the future may

How often do customers leave your dealership to shop elsewhere because your pre-owned vehicle selection wasn’t quite right for them? When these situations occur, do you

Trying to remember the procedure you perform only once a year? Or are you a new employee looking for instructions on your daily tasks? Whether

In the first of this three-part series on utilizing Contact Management, I discussed distribution rules and options to ensure all leads are going to the right place.

Change is inevitable. But it’s also hard to accept and understand. In our industry, one change becoming a prominent force is digital document storage. Physical

In today’s fast-paced world, consumers want quick buying experiences that give them exactly what they need. But a fast car buying experience does not always equate