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I don’t have to tell you every dollar counts in this business, and for years, the cost of capital and the cost of inventory have

There’s a communication breakdown that’s been plaguing dealerships for years between the sales floor and the service department. When I say communication breakdown, what I’m

Most dealers know the service department, with its steady flow of jobs and reliable revenue streams, serves as the financial backbone of the dealership. Vehicle

The Shop View screen in the Service application has many bells and whistles – some you may not know about. Over the next few months,

In the previous articles in this series, we examined why theft happens and how it happens. If you missed those articles, check them out below:

Now more than ever, consumers are doing their research. A wealth of knowledge is at their fingertips, so they come equipped with information and high

Alexander Graham Bell first patented the phone in 1876. Since then, the phone has gained a clearer signal, lost its wires, and turned into a

Most invoices need to be recorded in the General Purchases journal. However, the stacks of invoices that make their way to the accounting department can

Change in the retail sales environment is fast and formidable. The margins dealerships see in new car sales are slim and continue to shrink. Transparency

In the previous article in this series, we examined the Fraud Triangle and the why behind employee theft. If you missed that article, you can