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How Texting Advances Your Service Department In the last decade, the number of texts sent across the board has increased by 7000%. Used by people

58 cents. Most people would not pay much attention to 58 cents if they saw it laying around. It would be considered pocket change or

Consumers demand more from a purchase than ever before. A purchase is no longer just a transaction, it’s an experience. It starts when they Google

Last year, we gave you 10 tips to handling inbound phone calls. If you’ve implemented any of these changes in your dealership, you should be

We’ve heard it, we’ve seen it, and we are just getting started on this nationwide struggle. Right now, it’s harder than ever to find technicians.

When your business is as complex as the average dealership, with all its various moving parts working together to achieve profitability, it can be easy

Maybe you never considered how Game of Thrones could relate to your dealership. After all, there probably isn’t a throne, no one owns a fire-breathing

We all know shoppers seek transparent, hassle-free experiences with faster transaction times. Why do you think so many people shop online and even subscribe to

With vehicle sales expected to dip in 2019 as well as the next few years, it’s past time for dealers to start identifying and building

The phone is a critical point of contact in your dealership. It’s one of the few tools that connects your business inside and out. Have