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Do you find it easier to learn something new from watching a video rather than reading an instruction manual? Well you’re in luck. New informative

When most people think of Chick-fil-A, they probably associate the brand with positive qualities such as good, quick-service food and friendly service. Now, Chick-fil-A has

Reynolds has created a new reporting solution called Dynamic Reporting. It is a more robust and secure tool for creating and exporting reports. Because of

Someone with years of automotive consulting experience once told me, “Show your customers how much you care! Not how much you know.” Of course, knowing

Technology, computers, tablets, cell phones… these advancements are changing the way your customers shop, buy, and service with your dealership. They are also changing the

Old-school pressure tactics may have worked years ago, but not anymore. Car shoppers walk into your dealership with a lot of information and want a

Have you ever stopped to think about why Henry Ford’s moving assembly line was such a huge innovation? A moving line didn’t remove the need

Generation Y ranges from ages 18-35, putting them in a good position to buy no matter what stage of life they’re in. A new high

Keyboard shortcuts can do wonders for your everyday tasks. Below are the most common shortcuts you can use to speed up your work in ERA-IGNITE.

What good is migrating from an open service system to an appointment-driven approach if you are not educating your customers that appointments are a viable