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When you consider your phone system, your first thought is probably, “it’s just a phone system.” I’d like to challenge that thought. With pressing shifts

If you aren’t selling cars from your service lane, you aren’t selling enough cars. Your best customers are already in your dealership, specifically in for

Have you heard of Wegmans? They’re a grocery chain in the northeast that has been named America’s favorite grocery store for 3 years in a row

How Texting Advances Your Service Department In the last decade, the number of texts sent across the board has increased by 7000%. Used by people

58 cents. Most people would not pay much attention to 58 cents if they saw it laying around. It would be considered pocket change or

Consumers demand more from a purchase than ever before. A purchase is no longer just a transaction, it’s an experience. It starts when they Google

Last year, we gave you 10 tips to handling inbound phone calls. If you’ve implemented any of these changes in your dealership, you should be

We’ve heard it, we’ve seen it, and we are just getting started on this nationwide struggle. Right now, it’s harder than ever to find technicians.

When your business is as complex as the average dealership, with all its various moving parts working together to achieve profitability, it can be easy

Maybe you never considered how Game of Thrones could relate to your dealership. After all, there probably isn’t a throne, no one owns a fire-breathing