Enjoying what you’re reading? Sign up now.

Subscribe
Search

Kiosks. Everywhere you look today, you can find a kiosk nearby. Many people appreciate the convenience they can offer and the tech-savvy experience, but others

Used vehicle reconditioning automation to tap into high demand

Industry experts are predicting that used vehicle demand (and prices) likely won’t start coming down until spring 2022 at the earliest.

Dave with Carlos from Cable Dahmer

2021 was a year to remember for everyone. Dave Bates, Chief Customer Ambassador at Reynolds and Reynolds, connects with this statement, though his story is

Best of Fuel 2021

2021 was a wild ride, so we’re taking a trip down memory lane to remind ourselves there is always light at the end of the

Safety recall mailer

So what exactly is wrong with the recall process as it is today? The main problem we see is actually due to technological advancements within

QPC F&I/Desking result screen with hot keys

This article was written by Justin S., a Software Education Representative. Are you new to ERA-IGNITE? Or maybe a more seasoned user, but want to

Cyber security

Theft is a crime as old as time. And as information has become more digital, and more valuable, criminals have developed ways to steal it.

Saleswoman showing a customer her tablet

There has been undeniably high employee turnover across nearly every industry in 2021. The automotive industry has not been spared with of a turnover rate

Pile of mailing envelopes on desk

Pause. If you aren’t mailing A/P checks to vendors and A/R statements to customers, this article isn’t for you, because you’ve streamlined your processes and

Service mechanic leaning on vehicle, smiling.

Everyone knows what the ideal customer experience in the service department looks like: quick, convenient, and transparent. Customers expect the focus to be on them,