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For all the negative disruption COVID-19 has created for automotive retailers, it’s also had one interesting side effect: speeding up the rate of technology adoption.

Implementing new technology into the dealership is important to stay relevant in our ever-changing world, but it’s easy to drown in the tips, advice, and

The three-legged stool has always been a great symbol for organizational structure. The legs represent the principles that prop up your business, and each leg

It’s no secret 2020 upset many aspects of consumers’ day-to-day lives, leaving a general sense of unease. Between threats of job loss, shutdowns, and the

A rise in e-commerce has affected vehicle parts sales. Learn how your dealership can shift your parts department’s digital presence to capture the increase in

wRC+, BABIP, WPA, MB/9, IR-A. Is this a foreign language? Did I just bang on the keyboard a few times? What does this have to

Now more than ever, dealerships are looking for a more strategic way to stock their pre-owned inventory, grow and retain their customer base, and improve

It’s a risky business, predicting the future. Want an example from recent history? Go back to November of last year, right before anyone had ever

It’s no secret some consumers have a sense of distrust when it comes to dealerships and dealership service departments. The major pain point: the fear

At this point, every automotive retailer has heard that “electric vehicles are the future.” That’s actually inaccurate – the age of electric vehicles has already