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At this point, every automotive retailer has heard that “electric vehicles are the future.” That’s actually inaccurate – the age of electric vehicles has already…
Now more than ever, dealerships are looking for a more strategic way to stock their pre-owned inventory, grow and retain their customer base, and improve…
It’s a risky business, predicting the future. Want an example from recent history? Go back to November of last year, right before anyone had ever…
Your dealership probably has a “face” you’re known for. Everyone usually has a different answer. The dealer, sales team, management – I’ve heard them all.…
As your dealership settles back in to normal operation, it’s important your systems are set up for optimal use. The retail process you used to…
Providing the remote experience customers expect, preventing dealership theft with checks and balances, and using a combination of mining strategies to sell more vehicles to…
You hear a lot about predictive data and how it can help businesses turn higher profits and capture more customers. But what isn’t talked about…
Now more than ever, the role of the service advisor is to sell additional services. Previously, this started at the greeting while advisors formed a…
Dealerships are accustomed to emailing follow-up and promotional messages to their customers. It’s a tried and true communication channel, but getting emails read by customers…
Minimizing risk associated with dealership assets and network security, streamlining the virtual customer experience, and what to expect from trade shows and industry events —…
