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Upselling is a critical part of a service advisor’s job, yet it can be challenging to know the right angle to take when discussing recommended

Shopping for a new or used vehicle online has its perks, such as having access to reviews, the ability to compare prices, and search for

Time to market (cycle time) is crucial to the profitability of your used car inventory, so your goal should be to minimize it as much

Innovation has changed the way we live. From waving down a taxi to ordering an Uber, watching television in black and white to color, and

Take this quiz to see if your current sales tools are benefiting your team or leaving them hanging.

If there’s one insight retailers can take away from 2020, it might be consumers’ appetite for contactless processes, flexibility, and convenience is only growing stronger.

As contactless payments surge forward amidst the COVID-19 pandemic, their value is priceless. Form improved experiences, to health and safety, to increased security measures, your

Implementing new technology into the dealership is important to stay relevant in our ever-changing world, but it’s easy to drown in the tips, advice, and

The three-legged stool has always been a great symbol for organizational structure. The legs represent the principles that prop up your business, and each leg

Auto Dealer Today recently published an article introducing the idea of a “destination dealership.” They defined this as: “…the type of facility that helps the