Enjoying what you’re reading? Sign up now.

Subscribe
Search

NADA 2023: The Next Chapter of the Reynolds Story

Discover your next chapter

Car buying has evolved, and so has Reynolds. At NADA 2023, we'll showcase the next chapter of our story.

Stack of hands

Embrace Your Team in F&I

As an F&I manager, you might feel like a one-man show. Even if you are one of multiple F&I managers at your dealership, much of

Accessible, Accurate, Actionable: The 3 A’s Behind Optimizing Your…

Customer information is essential to any dealership’s daily operations, and making sure your data is available to you in real-time is the key to achieving

Dealership Kiosk

4 Simple Steps to Bring in More Kiosk Traffic

Technology is present everywhere in your dealership. When implementing new, valued-adding technology customers get to interact with, one of the most important aspects is making

Mechanic and his service advisor using touchpad in auto repair shop.

Recon Roles Part 2: Managing Information as a Service Advisor

Walk through three ways you, as the service advisor, can manage information and drive an efficient reconditioning cycle.

service technician working on vehicle

The 3 Biggest Challenges of Being a Technician

Technicians are hard to find, and once you do, most aren’t satisfied with their jobs. In fact, 79% of technicians have considered leaving the industry.

Woman doing repairs and diagnose with mobile at auto repair shop

Customers Are Calling for a Mobile-Friendly Service Experience

As a customer of other businesses, would you rather: Wait in the restaurant or get a text on your phone when your table is ready?

Every fixed operations department should have a right-hand man.

Your Fixed Operations Department’s Right-Hand Man

Every fixed operations department needs a right-hand man to help assist in completing tasks.

Service kiosk station

Kiosks and Service Advisors: The Perfect Pair

Kiosks. Everywhere you look today, you can find a kiosk nearby. Many people appreciate the convenience they can offer and the tech-savvy experience, but others

Service mechanic leaning on vehicle, smiling.

The Service Experience Domino Effect

Everyone knows what the ideal customer experience in the service department looks like: quick, convenient, and transparent. Customers expect the focus to be on them,