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The Evolution of Cars and Consumer Expectations

old black and white image of a man driving a car

Have you ever thought about how far the automotive industry has come since the creation of the first car? From three-wheeled cars to punch-inducing Volkswagen Beetles

Employee clocking in on their phone

Mobile Time Clock: Getting Started with Geofencing

Simplify the time punch process and establish boundaries using geofences with Mobile Time Clock.

Reviewing data

4 Things Every Dealership Can Do to Prepare for Future Success

Right now, your dealership is successful and running smoothly. That’s a great first step towards ensuring future success, but there’s always more work to do.

Vehicle Interior Protection Products

Make Your Customers Feel Like a VIP Using Vehicle Interior Protection…

Every customer wants to feel special when they come into your service drive. You greet them with a smile, address them by name, and provide

From Track to Bay: What You Can Learn from the Efficiency of F1 Pit Crews

In the high-speed world of Formula One (F1), races are often won or lost in the pit. Let’s see how your service department can adopt

3 Ways Most Marketing Programs Fail to Reach a Key Audience and How to…

The average age of vehicles on the road is now 12.5 years and interest rates are sky high. Focusing on service drive retention is more

Operating Differently in Service: Expanding Capacity with the Techs and…

Three ways you can improve your service efficiency to manage increasing customer expectations and technician shortages.

Dealership Kiosk

4 Simple Steps to Bring in More Kiosk Traffic

Technology is present everywhere in your dealership. When implementing new, valued-adding technology customers get to interact with, one of the most important aspects is making

Mechanic and his service advisor using touchpad in auto repair shop.

Recon Roles Part 2: Managing Information as a Service Advisor

Walk through three ways you, as the service advisor, can manage information and drive an efficient reconditioning cycle.

service technician working on vehicle

The 3 Biggest Challenges of Being a Technician

Technicians are hard to find, and once you do, most aren’t satisfied with their jobs. In fact, 79% of technicians have considered leaving the industry.

Woman doing repairs and diagnose with mobile at auto repair shop

Customers Are Calling for a Mobile-Friendly Service Experience

As a customer of other businesses, would you rather: Wait in the restaurant or get a text on your phone when your table is ready?

Every fixed operations department should have a right-hand man.

Your Fixed Operations Department’s Right-Hand Man

Every fixed operations department needs a right-hand man to help assist in completing tasks.

Service kiosk station

Kiosks and Service Advisors: The Perfect Pair

Kiosks. Everywhere you look today, you can find a kiosk nearby. Many people appreciate the convenience they can offer and the tech-savvy experience, but others