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3 Tips to Build a Better Check-In

GoMoto better check-in

Service check-in is a foundational part of every service visit, but when is the last time you stopped to evaluate the process? Your service advisors

Reviewing data

4 Things Every Dealership Can Do to Prepare for Future Success

Right now, your dealership is successful and running smoothly. That’s a great first step towards ensuring future success, but there’s always more work to do.

Do's and Don'ts of AI

Do’s and Don’ts of Automation

AI is the next level of automation. Let's go back to the basics and think about some of the do’s and don’ts of automation.

3 Things the NFL and Your Fixed Ops Department Have in Common

The similarities between your fixed ops department and the NFL.

The Unsung Superheroes of Your Dealership

Dealers are some of the greatest entrepreneurs in the world, but they don’t operate the business alone. Many will tell you that taking care of

Vehicle Interior Protection Products

Make Your Customers Feel Like a VIP Using Vehicle Interior Protection…

Every customer wants to feel special when they come into your service drive. You greet them with a smile, address them by name, and provide

From Track to Bay: What You Can Learn from the Efficiency of F1 Pit Crews

In the high-speed world of Formula One (F1), races are often won or lost in the pit. Let’s see how your service department can adopt

Puzzle pieces

The Three S’s of Utilization: Improving the Use of Your Tech Stack

When your business changes, how do you keep everyone on track for success and keep everything running efficiently?

Could your parts department use a spring cleaning?

Now that the winter chill has melted away, and the flowers have started to bloom, it’s the perfect time to wipe the slate clean for

Three Ways to Spring Clean Your Business Office

A dirty business office can have rippling effects to your dealership.

Stack of hands

Embrace Your Team in F&I

As an F&I manager, you might feel like a one-man show. Even if you are one of multiple F&I managers at your dealership, much of

Best of Connected

Year in Review: The Connected Podcast – Best of 2022

Back in March 2020, we started The Connected Podcast to stay in touch with and educate the automotive industry during the COVID-19 pandemic. After almost

Mechanic and his service advisor using touchpad in auto repair shop.

Recon Roles Part 2: Managing Information as a Service Advisor

Walk through three ways you, as the service advisor, can manage information and drive an efficient reconditioning cycle.