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4 Tips for Creating Professional Service Videos that Get Results

Here are some tips and tricks to ensure you are putting the best service videos in front of your customers.

desking keyboard hotkeys

Tips and Tricks for Desking

Navigate the Desking application easier with these tricks.

Vehicle Interior Protection Products

Make Your Customers Feel Like a VIP Using Vehicle Interior Protection…

Every customer wants to feel special when they come into your service drive. You greet them with a smile, address them by name, and provide

Vehicle Interior Protection Products

Make Your Customers Feel Like a VIP Using Vehicle Interior Protection…

Every customer wants to feel special when they come into your service drive. You greet them with a smile, address them by name, and provide

From Track to Bay: What You Can Learn from the Efficiency of F1 Pit Crews

In the high-speed world of Formula One (F1), races are often won or lost in the pit. Let’s see how your service department can adopt

Puzzle pieces

The Three S’s of Utilization: Improving the Use of Your Tech Stack

When your business changes, how do you keep everyone on track for success and keep everything running efficiently?

Could your parts department use a spring cleaning?

Now that the winter chill has melted away, and the flowers have started to bloom, it’s the perfect time to wipe the slate clean for

Three Ways to Spring Clean Your Business Office

A dirty business office can have rippling effects to your dealership.

Stack of hands

Embrace Your Team in F&I

As an F&I manager, you might feel like a one-man show. Even if you are one of multiple F&I managers at your dealership, much of

Best of Connected

Year in Review: The Connected Podcast – Best of 2022

Back in March 2020, we started The Connected Podcast to stay in touch with and educate the automotive industry during the COVID-19 pandemic. After almost

Mechanic and his service advisor using touchpad in auto repair shop.

Recon Roles Part 2: Managing Information as a Service Advisor

Walk through three ways you, as the service advisor, can manage information and drive an efficient reconditioning cycle.

service technician working on vehicle

The 3 Biggest Challenges of Being a Technician

Technicians are hard to find, and once you do, most aren’t satisfied with their jobs. In fact, 79% of technicians have considered leaving the industry.

Every fixed operations department should have a right-hand man.

Your Fixed Operations Department’s Right-Hand Man

Every fixed operations department needs a right-hand man to help assist in completing tasks.