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Operating Differently in Sales: How to Align the Online and In-Store Buying Experience
Instead of simply adding online options and hoping for the best, you need to run your sales process differently so you can easily pivot between online and in-store. Learn how.
The 5 Ws to Paint the Recon Picture
When you’re not asking the right questions, you can’t get a full picture of your reconditioning process.
Rapport: The Gateway to Retention
Picture this: a customer comes in to your store to buy a vehicle, they find the one they want, they go through the entire process…
Visualization and Customization: Why They’re Important to Your…
How many times have you gone in to buy a phone, and you think you have a pretty good idea of what you’re buying? You…
New Year, New Fixed Operations: Prioritizing Customer Experience
That “new year, new me” mantra is difficult enough to achieve on a personal level, let alone an organizational one. As the holiday season comes…
3 Technology Tips to Help You Adapt to Change
You’ve seen more change to your business in the last year than you have the entire past decade. Not only have you had to adapt…
5 Tips to Increase Customer Online Payments
With the growth of online and contactless payments, businesses everywhere are providing efficiency and convenience to customers by adopting an online payment system. In order…