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Frustrated Customers, Overloaded Employees: The True Cost of Outdated Scheduling

Since hanging up my hat as a service advisor in 2005, I can’t help but notice how little has changed in the way dealerships handle

The Future is Here, and It’s Powered by AI

The world changed forever in 1983. Most people weren’t ready for the internet revolution. In 2025, we’re on the brink of another technological revolution.

ERA-IGNITE Keyboard Shortcuts

ERA-IGNITE Keyboard Shortcuts (With Printable Reference Sheet)

Keyboard shortcuts can do wonders for your everyday tasks. Here’s an updated list of the most common shortcuts in ERA-IGNITE.

Year in Review: Ten Popular Stories from 2024

Take a look at the top Fuel articles and Connected episodes from 2024.

Tackling Technician Turnover

Retaining technicians in an industry riddled with turnover is never easy. So how do you do it?

That’s a Wrap: 2023’s Top 5 Fuel Articles and Connected…

If the past has proven anything, it’s that dealerships are able to remain strong and adapt to whatever comes their way. 2023 has been no

Best of Connected 2020

The Best of Reynolds Video Podcast: Connected – Most Watched Episodes in…

In early March 2020, we introduced The Connected Podcast as a new platform to share best practices, strategies, and business tips on how to safely continue operations