Dealership Wide
Passions, ideas, and opportunities for driving innovation and growth throughout your entire dealership.
Puzzled by Efficiency? Solve it Today
Each department of your dealership is a piece of a jigsaw puzzle. Finding a way to make the pieces fit together means information wouldn’t stay…
How to Rescue Leads That Get Away
The one that got away — we’ve all experienced it. Enthusiastically jumping in the air to just miss that fly ball soaring over the fence.…
3 Risks to Paper Documents You Don’t Want to Gamble With
Digital: the biggest trend in automotive retail. Everywhere you look, the conversation revolves around moving toward a digital process, connecting each area of the dealership.…
4 Scaries Haunting Your Dealership
When a haunted house is extra scary, you remember that experience for a long time. When your customers’ experience in your dealership is extra scary,…
5 Phone Mistakes That Will Cost You Business
When you consider your phone system, your first thought is probably, “it’s just a phone system.” I’d like to challenge that thought. With pressing shifts…
Replacing a Transaction With an Experience
Consumers demand more from a purchase than ever before. A purchase is no longer just a transaction, it’s an experience. It starts when they Google…
Quiz: How are your phone skills?
Last year, we gave you 10 tips to handling inbound phone calls. If you’ve implemented any of these changes in your dealership, you should be…
6 Reasons You Should LISTEN to Phone Calls
The phone is a critical point of contact in your dealership. It’s one of the few tools that connects your business inside and out. Have…
The Numbers Behind Employee Theft
A lot of dealers think “Employee theft won’t happen to me” or, “I trust my employees.” But the numbers around employee theft tell a different…
Series: How Does Employee Theft Happen – Part 3
In the previous articles in this series, we examined why theft happens and how it happens. If you missed those articles, check them out below:…
