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Dealership Wide

Passions, ideas, and opportunities for driving innovation and growth throughout your entire dealership.

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5 Business Lessons from Netflix

Despite entering the market after Amazon Video, Netflix is the leading online streaming provider, holding 87% market share[1]. Why? Netflix continues to innovate and bring

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Adjusting Your Paid Search Strategy

In this episode of Reynolds’ video podcast, Connected, Ross McArthur, sales director at Naked Lime Marketing, addresses how to adjust your paid search advertising to

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Phone Management During Unpredictable Times

Phone management is one of the most important things to tackle when going through uncertain or unpredictable times. Whether your store is experiencing irregular operations

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Website Best Practices

Website traffic is increasing, so make sure you are getting accurate and relevant information to your customers quickly and easily. In this episode of our

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How do you control employee turnover?

Employee turnover is something dealers have to combat on a daily basis and it is expensive. According to the annual NADA Dealership Workforce Study, every

Telephone operator using antique switchboard

Switchboard? Switch phones.

The telephone is the original customer relationship management (CRM) tool. A poorly handled phone call can quickly cost your dealership a customer. Conversely, a more

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Dealers Talked – Alex Listened

I had the pleasure of moderating a discussion at DrivingSales’ President’s Club, held in New York City. I always enjoy participating in industry conferences and

Scratched car

True Story: “Calling the dealership was worse than my scratched up…

What’s a place you call or visit often? Your hairdresser, your pets’ groomer, your insurance agent, your gym? They know you, right? They know your

Football stadium

What the Big Game Means to Your Dealership

The Big Game is the most watched television event of the year, and it’s just a few weeks away. Of course, OEMs are spending millions

Best of Fuel 2019

The Best of Fuel – Most Read Articles in 2019

It’s December already? Where did the time go? 2019 is almost over but before we look forward to 2020, let’s look back on the most