For years, digital retailing was all the industry talked about. As consumers’ lives became more digital, dealerships and other retailers needed to keep up. Though…

Running a successful business is no simple task. It requires detail, planning, and strategy. And when you put it all into action, your dealership’s people,…

Americans have endured more than a year of the COVID-19 pandemic, but we’re getting back to work and back on the road. As we do,…

With the growth of online and contactless payments, businesses everywhere are providing efficiency and convenience to customers by adopting an online payment system. In order…

When you have multiple stores, you want to make sure customers have the same convenient experience at each location. Consistent processes need to take place…

It’s common for dealers and vendors alike to regularly revisit best practices for pre-owned sales. Everyone wants to unlock new ways of capturing some additional…

The three-legged stool has always been a great symbol for organizational structure. The legs represent the principles that prop up your business, and each leg…

Auto Dealer Today recently published an article introducing the idea of a “destination dealership.” They defined this as: “…the type of facility that helps the

In early March 2020, we introduced The Connected Podcast as a new platform to share best practices, strategies, and business tips on how to safely continue operations…

Tough times don’t last, but tough teams do. Those who have a plan in place to sustain or reinvent themselves in an unstable market are…