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Operating Differently in Sales: How to Align the Online and In-Store Buying Experience

Computer on left, couple looking at car on right

Instead of simply adding online options and hoping for the best, you need to run your sales process differently so you can easily pivot between online and in-store. Learn how.

The 5 Ws to Paint the Recon Picture

When you’re not asking the right questions, you can’t get a full picture of your reconditioning process.

Couple talking

Rapport: The Gateway to Retention

Picture this: a customer comes in to your store to buy a vehicle, they find the one they want, they go through the entire process

Accessible, Accurate, Actionable: The 3 A’s Behind Optimizing Your…

Customer information is essential to any dealership’s daily operations, and making sure your data is available to you in real-time is the key to achieving

Fantasy football draft notes

3 Fantasy Football Player Types that Resemble Dealership Leads

With the NFL season underway, fantasy football is in full swing. Managers have just finished their drafts and are now reviewing their lineups deciding who

Dice spelling out of stock

Transparency In Sales: Selling During an Inventory Shortage

After years of decreasing profit margins, dealerships everywhere are selling vehicles at prices well above MSRP due to inventory scarcity. Even used vehicles are catching

Wooden blocks built to spell the word trust

Transparency in Sales: How To Build Trust from the Start

For many consumers, dealerships are viewed as untrustworthy, often due to past experiences. Companies like Carvana and Vroom push this perception daily with over-the-top commercials

Letter blocks on table, spelling "change"

3 Technology Tips to Help You Adapt to Change

You’ve seen more change to your business in the last year than you have the entire past decade. Not only have you had to adapt

Customer signing documents on docuPAD

Leverage Technology in F&I to Increase Revenue

There are many reasons why a dealership invests in a digital solution for their F&I department – to cut down on paper, increase efficiency, maintain