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Revving Up Mobile Service: How Bozard Ford Is Transforming the Customer Experience

Bozard Ford is transforming mobile service, using technology and efficiency to enhance customer convenience and dealership profitability. Learn how they’re shaping the future of automotive service in this episode.

Turn Up the Volume: How Amplify Can Help Your Dealership

Everything is bigger in Texas, including the impact of this year’s Amplify event. Reynolds Retail Summit: Amplify is back, and it’s headed to Dallas.

ASOTU Con Main stage panel

The Golden Record and Other Top Takeaways from ASOTU CON 2025

ASOTU CON promised to be a space for meaningful conversations — a place to “inspire active participation and innovation within the industry.” After attending for

Person with long brown hair and black shirt is taking a video of a red car inside a dealership's showroom.

Lights! Camera! Action! Adding Video to Your Sales Process

70 percent of consumers turn to YouTube for things like reviews, test drives, or comparison analyses during their car-buying process, according to Millward Brown Digital.

Person looking defeated into a vehicles side window.

True Story: Dream Car Disaster

When I was ready to purchase my first vehicle, I was full of excitement. I thought nothing could bring me down and the only challenge

Managing Missed Appointments in Your Service Department

Are you properly handling the missed appointments in your service department?

3 Reasons You Need a CRM in Your Service Drive

If you’re not currently using a customer relationship management (CRM) tool in your service department, you’re probably wondering if it’s worth having. I present the

Customizing Alerts in FOCUS

Customizing alerts is essential for making sure you are getting the notifications you need, the way you want.

Letter blocks on table, spelling "change"

3 Technology Tips to Help You Adapt to Change

You’ve seen more change to your business in the last year than you have the entire past decade. Not only have you had to adapt

FOCUS screenshot tablet

Copeland Chevrolet: “Far Exceeds the Competition”

Learn about the three key areas Copeland Chevrolet said FOCUS overshadowed competitors.

Managing the Now

The Power of Managing the Now

You have plenty of tools and processes to manage before the sale. Your ad budget is robust, your website showcases your inventory, you capture leads,