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Decision made regarding the Vehicle Shopping Rule – now what?

Check out five key takeaways from the Vehicle Shopping Rule to keep your dealership safe from FTC enforcement actions.

NADA 2025 Sign surrounded by snow in New Orleans

NADA 2025: Working in a Winter Wonderland

This year's show proved that the auto industry can handle anything. If you couldn't make it, find out what happened in the Reynolds booth.

The Future of Variable Ops with Experts at NADA 2025

Explore how AI is transforming variable operations in automotive retailing with insights from NADA 2025. Learn about efficiency, profitability, and fraud prevention from industry leaders.

Person looking defeated into a vehicles side window.

True Story: Dream Car Disaster

When I was ready to purchase my first vehicle, I was full of excitement. I thought nothing could bring me down and the only challenge

Managing Missed Appointments in Your Service Department

Are you properly handling the missed appointments in your service department?

3 Reasons You Need a CRM in Your Service Drive

If you’re not currently using a customer relationship management (CRM) tool in your service department, you’re probably wondering if it’s worth having. I present the

Customizing Alerts in FOCUS

Customizing alerts is essential for making sure you are getting the notifications you need, the way you want.

Letter blocks on table, spelling "change"

3 Technology Tips to Help You Adapt to Change

You’ve seen more change to your business in the last year than you have the entire past decade. Not only have you had to adapt

FOCUS screenshot tablet

Copeland Chevrolet: “Far Exceeds the Competition”

Learn about the three key areas Copeland Chevrolet said FOCUS overshadowed competitors.

Managing the Now

The Power of Managing the Now

You have plenty of tools and processes to manage before the sale. Your ad budget is robust, your website showcases your inventory, you capture leads,