Enjoying what you’re reading? Sign up now.

Subscribe
Search

Revving Up Mobile Service: How Bozard Ford Is Transforming the Customer Experience

Bozard Ford is transforming mobile service, using technology and efficiency to enhance customer convenience and dealership profitability. Learn how they’re shaping the future of automotive service in this episode.

Redefining Fixed Ops: Service That Travels

Mobile service meets today’s customer expectations while boosting loyalty and profitability. Learn how to make it work.

3 Best Practices That are Changing the Industry — From Dealers Just Like…

The automotive industry is constantly moving forward. Hear from people who are implementing innovative ideas and best practices, seeing results in their own dealerships.

Revving Up Mobile Service: How Bozard Ford Is Transforming the Customer…

Bozard Ford is transforming mobile service, using technology and efficiency to enhance customer convenience and dealership profitability. Learn how they’re shaping the future of automotive

The Rise of Parts-Running Robots

Between parts shortages, rising repair expectations, and growing backlogs, service departments today are being asked to do more with less. Time is a premium commodity,

Streamlining Vehicle Service Contract Claims

When talking to service advisors one pain point consistently rises to the top: Vehicle Service Contract (VSC) claims. The process includes lengthy phone calls, repetitive

Harvesting Profits: Autumn Opportunities in Your Service Drive

As leaves begin to fall and jack-o’-lanterns light up porches, your service drive faces its own set of tricks and treats.

Tackling Technician Turnover

Retaining technicians in an industry riddled with turnover is never easy. So how do you do it?

How Mobile is Your Fixed Ops Department?

Quiz: How Mobile is Your Fixed Ops Department?

Mobility means more than just doing something on your phone. In your fixed operations department, it means success.

Electric vehicle illustration at a blue and purple charging station.

A Fixed Ops Focus on an EV-Forward Future

Learn more on the role that EVs play in the industry, and how to better prepare your dealership for these changes in the service drive.

Image of man pressing blue digital "play" button on video.

Upgrade Your Service Drive with Fixed Ops Videos

Today, the most successful service drives are utilizing video across all their customer interactions, and it could be the marketing upgrade your service drive needs

Graphic work of parts and service icons

Tips for Making the Most of Rising Gas Prices

While you may not be able to lower gas prices, your service drive has all the tools to make sure that your customers’ vehicles are

service technician holding a wrench with a thumbs up

Tips to Increase Traffic to your Service Drive

Car maintenance is a regular occurrence, and if your dealership is looking for a place to increase customer loyalty (as well as profit), your service