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For over a year now, low vehicle inventory has challenged dealers to think outside the box. Creativity is surely welcomed, but let’s not forget about

Scheduling appointments online

It should go without saying that one of dealers’ top goals for their business is sustainable, long-term profitability. While the day-to-day rush of dealership operations

New text message alert on mobile phone

A medium as simple as texting still drives customer experience. Make sure you're not only offering a texting option, but also sending the right texts.

Every fixed operations department should have a right-hand man.

Every fixed operations department needs a right-hand man to help assist in completing tasks.

It’s that time of year when Dr. Seuss’ iconic character makes his annual re-emergence in the classic 1966 cartoon How the Grinch Stole Christmas. As

Mobile phone with QR code

QR (short for Quick Response) codes have been around since 1994; however, it wasn’t until almost three decades later they became more of a solution