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3 Tips to Build a Better Check-In

GoMoto better check-in

Service check-in is a foundational part of every service visit, but when is the last time you stopped to evaluate the process? Your service advisors

Reviewing data

4 Things Every Dealership Can Do to Prepare for Future Success

Right now, your dealership is successful and running smoothly. That’s a great first step towards ensuring future success, but there’s always more work to do.

Do's and Don'ts of AI

Do’s and Don’ts of Automation

AI is the next level of automation. Let's go back to the basics and think about some of the do’s and don’ts of automation.

3 Reasons You Need a CRM in Your Service Drive

If you’re not currently using a customer relationship management (CRM) tool in your service department, you’re probably wondering if it’s worth having. I present the

Mastering Customer Communications: The Power of Call Tracking

In the competitive world of automotive retailing, establishing effective communications with customers is paramount to building strong relationships and driving sales. Many dealerships and OEMs

Salesperson shaking couple's hands

Revitalize Your Sales Strategy: Transparency through the Transaction

You probably wouldn’t be working in sales if you didn’t have a stellar sales pitch. But, what if I told you the perfect sales pitch

Customer incoming message

There’s No Ghosting in Automotive

Have you or your sales team ever been ghosted by a customer? Being left with no response can be frustrating, especially when it can happen

Couple talking

Rapport: The Gateway to Retention

Picture this: a customer comes in to your store to buy a vehicle, they find the one they want, they go through the entire process

Accessible, Accurate, Actionable: The 3 A’s Behind Optimizing Your…

Customer information is essential to any dealership’s daily operations, and making sure your data is available to you in real-time is the key to achieving

Fantasy football draft notes

3 Fantasy Football Player Types that Resemble Dealership Leads

With the NFL season underway, fantasy football is in full swing. Managers have just finished their drafts and are now reviewing their lineups deciding who

FOCUS screenshot tablet

Copeland Chevrolet: “Far Exceeds the Competition”

Learn about the three key areas Copeland Chevrolet said FOCUS overshadowed competitors.