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4 Tips for Creating Professional Service Videos that Get Results

Here are some tips and tricks to ensure you are putting the best service videos in front of your customers.

desking keyboard hotkeys

Tips and Tricks for Desking

Navigate the Desking application easier with these tricks.

Vehicle Interior Protection Products

Make Your Customers Feel Like a VIP Using Vehicle Interior Protection…

Every customer wants to feel special when they come into your service drive. You greet them with a smile, address them by name, and provide

Vehicle Interior Protection Products

Make Your Customers Feel Like a VIP Using Vehicle Interior Protection…

Every customer wants to feel special when they come into your service drive. You greet them with a smile, address them by name, and provide

4 Tips for Creating Professional Service Videos that Get Results

Here are some tips and tricks to ensure you are putting the best service videos in front of your customers.

Mastering Customer Communications: The Power of Call Tracking

In the competitive world of automotive retailing, establishing effective communications with customers is paramount to building strong relationships and driving sales. Many dealerships and OEMs

3 Ways Most Marketing Programs Fail to Reach a Key Audience and How to…

The average age of vehicles on the road is now 12.5 years and interest rates are sky high. Focusing on service drive retention is more

Could your parts department use a spring cleaning?

Now that the winter chill has melted away, and the flowers have started to bloom, it’s the perfect time to wipe the slate clean for

Woman cleaning desk

Spring Cleaning: De-clunking and De-cluttering in F&I

A year in the life of a dealership is a long time, but it can pass quickly. Before you know it, another fiscal year begins,

Couple talking

Rapport: The Gateway to Retention

Picture this: a customer comes in to your store to buy a vehicle, they find the one they want, they go through the entire process

Best of Connected

Year in Review: The Connected Podcast – Best of 2022

Back in March 2020, we started The Connected Podcast to stay in touch with and educate the automotive industry during the COVID-19 pandemic. After almost

encrypted computer code

Why Cybercriminals Target Dealerships

Dealerships are prime targets for cyber attacks and many auto dealers fail to realize the gravity of this truth. Some consider cybersecurity as just another

service technician working on vehicle

The 3 Biggest Challenges of Being a Technician

Technicians are hard to find, and once you do, most aren’t satisfied with their jobs. In fact, 79% of technicians have considered leaving the industry.