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Everyone knows what the ideal customer experience in the service department looks like: quick, convenient, and transparent. Customers expect the focus to be on them,…
More and more retailers are using technology that allows customers to check in and out quickly, without the need to meet with someone face-to-face. While…
If numbers, data, and equations excite you, you might work in the business office. Day in and day out, you live in a world of…
If you ask any GSM “What is your sales process?”, they will likely respond with 20 steps each salesperson is trained to complete every single…
In a world where everything can be done securely at our fingertips, why do we continue to spend time doing tasks manually that open ourselves…
You’ve seen more change to your business in the last year than you have the entire past decade. Not only have you had to adapt…
When automotive retailers think of creating new profit centers in the dealership, the accounting department is usually not the first place to come to mind.…
There are many reasons why a dealership invests in a digital solution for their F&I department – to cut down on paper, increase efficiency, maintain…
