Scott Worthington
Articles by Scott Worthington:
The Unsung Superheroes of Your Dealership
Dealers are some of the greatest entrepreneurs in the world, but they don’t operate the business alone. Many will tell you that taking care of…
New Year, New Business Office: The Tech You Need to Succeed
Today, technology is at the forefront of all business operations… or is it? Dealerships typically look to technology to improve customer experience and streamline operations…
Are you doing enough to prevent cyberattacks?
Theft is a crime as old as time. And as information has become more digital, and more valuable, criminals have developed ways to steal it.…
Subtract Bad Processes for Positive Cash Flow
If numbers, data, and equations excite you, you might work in the business office. Day in and day out, you live in a world of…
Where is the business office love?
You’ve probably heard it before: the business office is the heart of the dealership. Every document, process, and transaction initiated eventually finds its way there.…
Puzzled by Efficiency? Solve it Today
Each department of your dealership is a piece of a jigsaw puzzle. Finding a way to make the pieces fit together means information wouldn’t stay…
Replacing a Transaction With an Experience
Consumers demand more from a purchase than ever before. A purchase is no longer just a transaction, it’s an experience. It starts when they Google…
The Numbers Behind Employee Theft
A lot of dealers think “Employee theft won’t happen to me” or, “I trust my employees.” But the numbers around employee theft tell a different…
Series: How Does Employee Theft Happen – Part 3
In the previous articles in this series, we examined why theft happens and how it happens. If you missed those articles, check them out below:…
Series: How does employee theft happen? – Part 2
In the previous article in this series, we examined the Fraud Triangle and the why behind employee theft. If you missed that article, you can…