Madeline Geiger
Articles by Madeline Geiger:
3 Easy Ways to Level Up Your Texting Game
A medium as simple as texting still drives customer experience. Make sure you're not only offering a texting option, but also sending the right texts.
4 Scaries Haunting Your Dealership
When a haunted house is extra scary, you remember that experience for a long time. When your customers’ experience in your dealership is extra scary,…
Quiz: How are your phone skills?
Last year, we gave you 10 tips to handling inbound phone calls. If you’ve implemented any of these changes in your dealership, you should be…
Quiz: How digital is your dealership?
We’ve been saying it: The world, and everything in it, is going digital. Where does your dealership fall on the digital spectrum? Answer the questions…
Quiz: What’s missing from your service game?
Service is a profit center, that’s old news. But where are you missing potential profit in service? Take the quiz below to see where your…
Quiz: What kind of dealer are you?
You’ve been to make meetings so you know from experience: every dealer is different. The goals for your dealership might be similar, but how you get there…