Alex Abramovich
Articles by Alex Abramovich:
Dealers Talked – Alex Listened
I had the pleasure of moderating a discussion at DrivingSales’ President’s Club, held in New York City. I always enjoy participating in industry conferences and…
Sensing a Cold? Take Your Employees’ Temperatures With These Tips for…
One challenge facing automotive retailers that has proven to be a very tough nut to crack is high turnover rates among 20-and-30-something Generation Y’ers (a.k.a.…
4 Tips to Convert More Phone Leads
60% of dealers are not confident in how they manage incoming calls, and nearly one-third believe one in five calls are lost to a competitor[1]. Most dealers…
Are you dropping the call?
A study done by Forrester Consulting found that inbound phone calls make up over 25% of all sales. These phone customers are buying faster, spending more, and…
Four Ways to Prevent Salespeople From Leaving With Your Customers
According to NADA, salespeople in the automotive industry have a turnover rate of 72%. That’s 38% higher than the turnover rate for other industries. Why is…
3 Tips to Make Your Next BIG Change Yield BIG Results
Change is the only constant since the beginning of time. Yet, it remains one of the most difficult things to do. The majority of people struggle…
Investment vs. Expense: Are You Getting the Most from Your Solutions?
Regular exercise is a great way to stay healthy and add years to your life. Let’s say your goal is to get in better shape.…
Train Your Service Staff to Be Awesome on the Phone
In my last two articles, I focused on the importance of handling inbound calls from prospects looking to purchase a vehicle. Today we turn our…
2 Phone Up Processes that Work
$621. That’s how much the average car dealership spends on advertising per new vehicle sold, according to NADA Data 2013. Whether you realize it or…