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Gen Z Loyalty: Why Traditional Strategies Aren’t Enough

62 percent of Gen Z consider multiple options even when they have a favorite brand. So how can you keep their extremely important business?

Person looking defeated into a vehicles side window.

True Story: Dream Car Disaster

When I was ready to purchase my first vehicle, I was full of excitement. I thought nothing could bring me down and the only challenge

The Power of Personalization: How Direct Mail Can Transform Your Marketing

Consumers spend less time than ever inside dealerships, which means your window to communicate value has drastically narrowed. Customers today begin their search for service

Counter sales screenshot

Mousetrap Series: 3 Tips to Speed Up Parts Processing in ERA-IGNITE

In part one of the mousetrap series, you learned why using a computer mouse can slow down the parts department. Now it’s time to learn a few

Man pushing out of comfort zone

Leave the Comfort of Your Dealership to Better Your Business

If you’re a parent who’s sent a child to college, you know how intimidating the life change can be. You also know the new experiences

Robot working at desk

Quiz: How digital is your dealership?

We’ve been saying it: The world, and everything in it, is going digital. Where does your dealership fall on the digital spectrum? Answer the questions

Internet diagram

5 Easy Ways to Drive Traffic to Your Dealership’s Website

Does your dealership’s website suffer from TARCAC (Tumbleweeds Are Rolling and Crickets Are Chirping) syndrome? Have you tried every method out there, but no matter

Retail markup options screenshot

Quick Tips: Track Extra Parts Profits in ERA-IGNITE

You’ve increased your parts price levels by just a few cents, but do you know how much that is affecting your bottom line? Two ERA-IGNITE

Woman looking at vehicle

5 Tips On Giving the Next Generation the Buying Experience They Want

Customers are continuously demanding better buying experiences. The Salesforce State of the Connected Customer report says 56% of customers actively seek to buy from the

Man climbing stairs with money pile

Wholesale Profit Loss: What’s it costing you?

Do you know your wholesale profit? What about loss? If your wholesale profit is fine, is fine really the goal? Even if you’re keeping tabs