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Gen Z Loyalty: Why Traditional Strategies Aren’t Enough

62 percent of Gen Z consider multiple options even when they have a favorite brand. So how can you keep their extremely important business?

Person looking defeated into a vehicles side window.

True Story: Dream Car Disaster

When I was ready to purchase my first vehicle, I was full of excitement. I thought nothing could bring me down and the only challenge

The Power of Personalization: How Direct Mail Can Transform Your Marketing

Consumers spend less time than ever inside dealerships, which means your window to communicate value has drastically narrowed. Customers today begin their search for service

Mountain of sleeping giant with coins on top

Trade-Ins: The Sleeping Giant of Profitability

When you sell cars, you should make a profit. It sounds logical, but it’s not always the case. Whether it’s parked on the lot longer

Customer signing documents on docuPAD

Leverage Technology in F&I to Increase Revenue

There are many reasons why a dealership invests in a digital solution for their F&I department – to cut down on paper, increase efficiency, maintain

Football stadium

What the Big Game Means to Your Dealership

The Big Game is the most watched television event of the year, and it’s just a few weeks away. Of course, OEMs are spending millions

Technician reviewing clipboard and looking at vehicle

3 Ways to Help Technicians Work Smarter, Not Harder

Technicians aren’t satisfied with their jobs, and the industry is changing (but needs to change faster) to help keep them from leaving their bays and

Customer selecting accessories to add to vehicle

True Stories: “How I Leased My Vehicle”

Moving to a new state was intimidating and exhilarating. I’d never lived outside of Michigan, and I’d always lived in small towns. Dayton, Ohio is

Best of Fuel 2019

The Best of Fuel – Most Read Articles in 2019

It’s December already? Where did the time go? 2019 is almost over but before we look forward to 2020, let’s look back on the most

Shop View screenshot

Shop View Series: Do you have open availability?

Welcome back to the Shop View series! We last talked about how to build and save custom report criteria in Shop View to help consolidate