Sales and F&I
Topics and ideas for improving the car buying experience for customers online, in-store, or both.
“Unprecedented Times”: Could reconditioning software help dealerships…
Buzzwords and phrases like “the new normal” have been thrown around constantly since the emergence of COVID-19 in early 2020. Frankly, we’re all tired of…
Passing the Service to Sales Baton
Now more than ever, dealerships are looking for a more strategic way to stock their pre-owned inventory, grow and retain their customer base, and improve…
Looking Ahead with the Shortening Innovation Cycle
It’s a risky business, predicting the future. Want an example from recent history? Go back to November of last year, right before anyone had ever…
The Art of Selling Electric Vehicles
At this point, every automotive retailer has heard that “electric vehicles are the future.” That’s actually inaccurate – the age of electric vehicles has already…
Are Profit Centers Hiding in Your Reports?
There are sneaky profits in your dealership, disguised on paperwork and easily overlooked when you review reports. By continuing to let them go unnoticed, you…
Avoiding a Used Inventory Mixup
These past few months have challenged auctions and consumer trades. As consumers are shopping again, how do you serve them without the right inventory mix?
The Wow Factor You Didn’t Know Was Missing
You hear a lot about predictive data and how it can help businesses turn higher profits and capture more customers. But what isn’t talked about…
Are your emails getting through?
Dealerships are accustomed to emailing follow-up and promotional messages to their customers. It’s a tried and true communication channel, but getting emails read by customers…
Pandemic effect on accessory opportunity?
As scholars ponder the future of the automotive industry, those within its ranks are concerned with the impact it will have on all facets of…
7 Steps for Finding the Right CRM for You
Follow these steps for help researching and finding the best CRM solution for your dealership's needs.
