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Online retailing surged in 2020, no surprises there. It’s now a huge part of every sales conversation, as more consumers want pieces of the typical

Automotive News recently published an article discussing why dealerships are sourcing lower-grade used vehicles to fill their lots.

Seven years ago, I told the unpleasant story of my first “real” vehicle purchase. But, I learned the warning signs to watch for. Here's a

Dealerships across the nation are facing the same new and used vehicle inventory challenges due to a perfect storm of chip manufacturing shortages and a

Photo: Daytona Toyota, Daytona State College Finding and keeping technicians is a challenge for many dealerships today and the shortage continues to worsen. By 2024,

QR (short for Quick Response) codes have been around since 1994; however, it wasn’t until almost three decades later they became more of a solution

If you ask any GSM “What is your sales process?”, they will likely respond with 20 steps each salesperson is trained to complete every single

No doubt, you’ve seen national phone and internet companies tout phrases like “The Most Reliable” and “More Reliable Than…”. Now, if I showed you three

In a world where everything can be done securely at our fingertips, why do we continue to spend time doing tasks manually that open ourselves

Nobody saw 2020 coming. It flipped our world upside down in a matter of days, and some of us are still trying to put our