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We recently sat down with Reynolds and Reynolds specialist, Dave Bowling, to discuss technology he’s seeing service departments use to keep customers and employees happy…
With the Star Wars universe releasing another season of The Mandalorian on Disney+, we are all ready to binge all the episodes at once. We…
There are sneaky profits in your dealership, disguised on paperwork and easily overlooked when you review reports. By continuing to let them go unnoticed, you…
Zombies in the service department, ghosts haunting the lot, skeletons on the sales floor — these spooky scenarios are no match for what you could…
These past few months have challenged auctions and consumer trades. As consumers are shopping again, how do you serve them without the right inventory mix?
Your dealership probably has a “face” you’re known for. Everyone usually has a different answer. The dealer, sales team, management – I’ve heard them all.…
As your dealership settles back in to normal operation, it’s important your systems are set up for optimal use. The retail process you used to…
Providing the remote experience customers expect, preventing dealership theft with checks and balances, and using a combination of mining strategies to sell more vehicles to…
You hear a lot about predictive data and how it can help businesses turn higher profits and capture more customers. But what isn’t talked about…
Now more than ever, the role of the service advisor is to sell additional services. Previously, this started at the greeting while advisors formed a…
