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Revving Up Mobile Service: How Bozard Ford Is Transforming the Customer Experience

Bozard Ford is transforming mobile service, using technology and efficiency to enhance customer convenience and dealership profitability. Learn how they’re shaping the future of automotive service in this episode.

How to Leverage Predictive Analytics to Boost Sales Opportunities
14 years. That’s how long the average consumer is holding onto their vehicle, and this trend isn’t shifting anytime soon. When consumers hold onto their…

The Rise of Parts-Running Robots
Between parts shortages, rising repair expectations, and growing backlogs, service departments today are being asked to do more with less. Time is a premium commodity,…

Do you have the support it takes to win?
Your dealership’s support should strengthen your team and help operations reach peak performance.

Seeing Clearly: Reporting That Shows You the Full Picture
Reporting is essential to a profitable business, but you might be seeing a partial picture. Standing between you and the full picture: your reporting tool.

The Future is Here, and It’s Powered by AI
The world changed forever in 1983. Most people weren’t ready for the internet revolution. In 2025, we’re on the brink of another technological revolution.

ERA-IGNITE Keyboard Shortcuts (With Printable Reference Sheet)
Keyboard shortcuts can do wonders for your everyday tasks. Here’s an updated list of the most common shortcuts in ERA-IGNITE.

Frustrated Customers, Overloaded Employees: The True Cost of Outdated…
Since hanging up my hat as a service advisor in 2005, I can’t help but notice how little has changed in the way dealerships handle…

NADA 2025: Working in a Winter Wonderland
This year's show proved that the auto industry can handle anything. If you couldn't make it, find out what happened in the Reynolds booth.

The Future of Variable Ops with Experts at NADA 2025
Explore how AI is transforming variable operations in automotive retailing with insights from NADA 2025. Learn about efficiency, profitability, and fraud prevention from industry leaders.