Enjoying what you’re reading? Sign up now.

Subscribe
Search

Service managers, you know your advisors are busy. You know they play a pretty significant role in your success. In fact, nearly 75% of calls

Learn about the three key areas Copeland Chevrolet said FOCUS overshadowed competitors.

As dealers continue to digitize more and more of their operations, finding the right balance between physical and digital customer interactions has become trickier. There’s

Running a successful business is no simple task. It requires detail, planning, and strategy. And when you put it all into action, your dealership’s people,

Americans have endured more than a year of the COVID-19 pandemic, but we’re getting back to work and back on the road. As we do,

Just because reporting is digital doesn’t mean it’s efficient. See three common obstacles in this article.

Do you find yourself questioning whether online retailing is really worth the hassle? Be honest, do you secretly hope it’s a trend that passes after

Gain insight into the massive accessory sales opportunity that is being served up to dealerships on a silver platter.

Upselling is a critical part of a service advisor’s job, yet it can be challenging to know the right angle to take when discussing recommended

Shopping for a new or used vehicle online has its perks, such as having access to reviews, the ability to compare prices, and search for