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It’s common for dealers and vendors alike to regularly revisit best practices for pre-owned sales. Everyone wants to unlock new ways of capturing some additional

Innovation has changed the way we live. From waving down a taxi to ordering an Uber, watching television in black and white to color, and

Take this quiz to see if your current sales tools are benefiting your team or leaving them hanging.

If there’s one insight retailers can take away from 2020, it might be consumers’ appetite for contactless processes, flexibility, and convenience is only growing stronger.

As contactless payments surge forward amidst the COVID-19 pandemic, their value is priceless. Form improved experiences, to health and safety, to increased security measures, your

Implementing new technology into the dealership is important to stay relevant in our ever-changing world, but it’s easy to drown in the tips, advice, and

The three-legged stool has always been a great symbol for organizational structure. The legs represent the principles that prop up your business, and each leg

Auto Dealer Today recently published an article introducing the idea of a “destination dealership.” They defined this as: “…the type of facility that helps the

When you think about success and what it actually takes to be successful, what comes to mind? Is it a learned and practiced skillset that helps you

In early March 2020, we introduced The Connected Podcast as a new platform to share best practices, strategies, and business tips on how to safely continue operations