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Avoid Cybersecurity Nightmares this Spooky Season

Ghost on large laptop with other smaller computer users sitting at desks nearby

Seemingly unpopular opinion: I am not a scary movie fan. My rationale – and excuse – for avoiding scary movies has always been that I

Harvesting Profits: Autumn Opportunities in Your Service Drive

As leaves begin to fall and jack-o’-lanterns light up porches, your service drive faces its own set of tricks and treats.

3 Recall Scares to Avoid

Three recall tips to help you avoid spooky fines and lost service business.

used car manager talking to techs

A Seamless Connection between Sales and Service

By fostering a seamless connection between these sales and service, you can create a holistic customer experience that not only drives sales but also ensures

Tips You Can Learn From Free Agency To Help With Customer Retention

When it’s the offseason for a sports league, it can be a dull time for fans. However, free agency can add some excitement, as it’s

Golf ball resting on yellow golf tee.

Caddy Credentials: 3 Traits to Look for in a Supportive Partner

There are a lot of factors that go into making a top notch DMS partner. A lot of similarities can be drawn to another type

A scale with a clock on one side and money on the other.

Track Your Contracts in Transit With the Heat Sheet

One of the most important metrics you monitor in F&I is your contracts in transit. With ERA-IGNITE F&I Heat Sheet, tracking your funding is simplified.

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Breaking Down a Bad Customer Experience and How to Overcome It

How to Overcome Customer Experience Road Bumps in Your Service Drive

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4 Ways to Utilize AI and Unlock Your Full Potential

Artificial intelligence improves our lives in so many ways and accessibility and convenience should extend beyond personal time.

Navigating the New Era of Car Buying

In today's fast-paced automotive market, the journey from online browsing to in-store transactions has become increasingly complex.