Enjoying what you’re reading? Sign up now.

Subscribe
Search

The Pizza Playbook – What Ordering Pizza Teaches Us About F&I

Pizza in a pan

For as long as I can remember, my family had “pizza night” every week. Without fail, every Friday evening we’d all gather around the computer

A Lesson in Process and Patience

It was my first Christmas Eve as a parent. Among the piles of brightly colored gifts, I was most excited to give my daughter the classic

NADA 2025: 3 Reasons Why Reynolds is the Most Excited We’ve Ever Been

Reynolds and Reynolds President, Chris Walsh, shares three reasons why he’s more excited for NADA 2025 than ever before.

Wooden blocks built to spell the word trust

Transparency in Sales: How To Build Trust from the Start

For many consumers, dealerships are viewed as untrustworthy, often due to past experiences. Companies like Carvana and Vroom push this perception daily with over-the-top commercials

Three hands holding wrists

How to Rebuild Trust With Customers

Any time we face an important choice, we seek support in the people we trust. In the case of purchasing a vehicle – easily one