Enjoying what you’re reading? Sign up now.

Subscribe
Search

Sleighing the Reporting Game: Digitizing Your Business Office

The enchantment of the holiday season is undeniable. As the living room fireplace crackles with life, its warmth greets you with a cozy embrace. Fresh

Stopwatch laid on a pile of papers and calendar

Three Parts and Service Steps for Success in the New Year

Starting the new year in a good place begins by evaluating current utilization, performance, and profitability. Once you understand your current position, you can move

desking keyboard hotkeys

Tips and Tricks for Desking

Navigate the Desking application easier with these tricks.

Salesperson shaking couple's hands

Revitalize Your Sales Strategy: Transparency through the Transaction

You probably wouldn’t be working in sales if you didn’t have a stellar sales pitch. But, what if I told you the perfect sales pitch

Couple talking

Rapport: The Gateway to Retention

Picture this: a customer comes in to your store to buy a vehicle, they find the one they want, they go through the entire process

car salesman working with a couple

Transparency in Aftermarket Sales

Understanding aftermarket products has long been a challenge for car buyers. A 2017 report from the FTC found that add-on products were the biggest source

Wooden blocks built to spell the word trust

Transparency in Sales: How To Build Trust from the Start

For many consumers, dealerships are viewed as untrustworthy, often due to past experiences. Companies like Carvana and Vroom push this perception daily with over-the-top commercials

Three hands holding wrists

How to Rebuild Trust With Customers

Any time we face an important choice, we seek support in the people we trust. In the case of purchasing a vehicle – easily one