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Frustrated Customers, Overloaded Employees: The True Cost of Outdated Scheduling
Since hanging up my hat as a service advisor in 2005, I can’t help but notice how little has changed in the way dealerships handle…
The Future is Here, and It’s Powered by AI
The world changed forever in 1983. Most people weren’t ready for the internet revolution. In 2025, we’re on the brink of another technological revolution.
ERA-IGNITE Keyboard Shortcuts (With Printable Reference Sheet)
Keyboard shortcuts can do wonders for your everyday tasks. Here’s an updated list of the most common shortcuts in ERA-IGNITE.
Visual Learner? Help videos are available in ERA-IGNITE to assist you.
Prefer to learn from watching a video rather than reading a manual? Check out ERA-IGNITE Smart Center to jumpstart your learning.
Track Your Contracts in Transit With the Heat Sheet
One of the most important metrics you monitor in F&I is your contracts in transit. With ERA-IGNITE F&I Heat Sheet, tracking your funding is simplified.
Mobile Time Clock: Getting Started with Geofencing
Simplify the time punch process and establish boundaries using geofences with Mobile Time Clock.
4 Things Every Dealership Can Do to Prepare for Future Success
Right now, your dealership is successful and running smoothly. That’s a great first step towards ensuring future success, but there’s always more work to do.…
Bringing Balance to the (Work) Force: Jedi Tactics for Defeating a…
As we celebrate May the 4th, let’s look beyond the stars and into our service departments, where a challenger nearly as daunting as Darth Vader…
Tackling Technician Turnover
Retaining technicians in an industry riddled with turnover is never easy. So how do you do it?
Customization Options to Improve Your Workflow
When you customize your software, you can help streamline your operations.
5 Steps to Successfully Implement Technology in Service
Upgrading to new technology in service can feel like a huge undertaking for everyone involved – the users, service management, and even the dealer. A…
3 Tips to Improve Knowledge at Your Dealership
How can you promote knowledge and training to employees?
5 Tips to Make Your Next Install Successful
As a software instructor, I often get the chance to join our installation teams when installing new software at dealerships. Recently, I was helping a…
