Featured Article
Revving Up Mobile Service: How Bozard Ford Is Transforming the Customer Experience
Bozard Ford is transforming mobile service, using technology and efficiency to enhance customer convenience and dealership profitability. Learn how they’re shaping the future of automotive service in this episode.
Want Higher CSI Scores? Start with the Key Handoff Experience
Key drop-off is one of the first impressions a customer has of your service drive. Both you and your customer want it to be as…
Turn Up the Volume: How Amplify Can Help Your Dealership
Everything is bigger in Texas, including the impact of this year’s Amplify event. Reynolds Retail Summit: Amplify is back, and it’s headed to Dallas.
Visual Learner? Help videos are available in ERA-IGNITE to assist you.
Prefer to learn from watching a video rather than reading a manual? Check out ERA-IGNITE Smart Center to jumpstart your learning.
Track Your Contracts in Transit With the Heat Sheet
One of the most important metrics you monitor in F&I is your contracts in transit. With ERA-IGNITE F&I Heat Sheet, tracking your funding is simplified.
Mobile Time Clock: Getting Started with Geofencing
Simplify the time punch process and establish boundaries using geofences with Mobile Time Clock.
4 Things Every Dealership Can Do to Prepare for Future Success
Right now, your dealership is successful and running smoothly. That’s a great first step towards ensuring future success, but there’s always more work to do.…
Bringing Balance to the (Work) Force: Jedi Tactics for Defeating a…
As we celebrate May the 4th, let’s look beyond the stars and into our service departments, where a challenger nearly as daunting as Darth Vader…
Tackling Technician Turnover
Retaining technicians in an industry riddled with turnover is never easy. So how do you do it?
Customization Options to Improve Your Workflow
When you customize your software, you can help streamline your operations.
5 Steps to Successfully Implement Technology in Service
Upgrading to new technology in service can feel like a huge undertaking for everyone involved – the users, service management, and even the dealer. A…
3 Tips to Improve Knowledge at Your Dealership
How can you promote knowledge and training to employees?
5 Tips to Make Your Next Install Successful
As a software instructor, I often get the chance to join our installation teams when installing new software at dealerships. Recently, I was helping a…
