Featured Article
Frustrated Customers, Overloaded Employees: The True Cost of Outdated Scheduling
Since hanging up my hat as a service advisor in 2005, I can’t help but notice how little has changed in the way dealerships handle…
The Future is Here, and It’s Powered by AI
The world changed forever in 1983. Most people weren’t ready for the internet revolution. In 2025, we’re on the brink of another technological revolution.
ERA-IGNITE Keyboard Shortcuts (With Printable Reference Sheet)
Keyboard shortcuts can do wonders for your everyday tasks. Here’s an updated list of the most common shortcuts in ERA-IGNITE.
Texting Tips: 5 Steps to Better Messaging
Fine tune your texting skills to send an impactful message every time.
3 Easy Ways to Level Up Your Texting Game
A medium as simple as texting still drives customer experience. Make sure you're not only offering a texting option, but also sending the right texts.
