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Late adopters are embracing kiosks, are you prepared?

I am a self-proclaimed late adopter. This was true for kiosk technology too, until recently. What does this have to do with your dealership? First, consumer behavior has changed.

Tackling Technician Turnover

Retaining technicians in an industry riddled with turnover is never easy. So how do you do it?

Creating Consistency in Your Sales Experience: Connecting With Your OEM

Back in August, Nissan announced they were expanding their EV portfolio and making changes to their retail strategy. They want to align the OEM and

Woman holding mobile phone

Texting Tips: 5 Steps to Better Messaging

Fine tune your texting skills to send an impactful message every time.

New text message alert on mobile phone

3 Easy Ways to Level Up Your Texting Game

A medium as simple as texting still drives customer experience. Make sure you're not only offering a texting option, but also sending the right texts.