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For over a year now, low vehicle inventory has challenged dealers to think outside the box. Creativity is surely welcomed, but let’s not forget about

Scheduling appointments online

It should go without saying that one of dealers’ top goals for their business is sustainable, long-term profitability. While the day-to-day rush of dealership operations

New text message alert on mobile phone

A medium as simple as texting still drives customer experience. Make sure you're not only offering a texting option, but also sending the right texts.

Woman doing repairs and diagnose with mobile at auto repair shop

As a customer of other businesses, would you rather: Wait in the restaurant or get a text on your phone when your table is ready?

Time vs money

Take a second and think about how you are measuring time in your dealership. Are you wasting it or saving it?

Technicians working together on fixing a part

Photo: Daytona Toyota, Daytona State College Finding and keeping technicians is a challenge for many dealerships today and the shortage continues to worsen. By 2024,