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Everyone knows what the ideal customer experience in the service department looks like: quick, convenient, and transparent. Customers expect the focus to be on them,

More and more retailers are using technology that allows customers to check in and out quickly, without the need to meet with someone face-to-face. While

If numbers, data, and equations excite you, you might work in the business office. Day in and day out, you live in a world of

Automotive News recently published an article discussing why dealerships are sourcing lower-grade used vehicles to fill their lots.