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Late adopters are embracing kiosks, are you prepared?

I am a self-proclaimed late adopter. This was true for kiosk technology too, until recently. What does this have to do with your dealership? First, consumer behavior has changed.

Tackling Technician Turnover

Retaining technicians in an industry riddled with turnover is never easy. So how do you do it?

Creating Consistency in Your Sales Experience: Connecting With Your OEM

Back in August, Nissan announced they were expanding their EV portfolio and making changes to their retail strategy. They want to align the OEM and

Mastering Customer Communications: The Power of Call Tracking

In the competitive world of automotive retailing, establishing effective communications with customers is paramount to building strong relationships and driving sales. Many dealerships and OEMs

Keep the Phone Ringing: Utilizing Your Phone System as Technology Evolves

The digital world is constantly changing, guided by new technology and evolving expectations from customers and businesses. But new technology doesn’t always mean eliminating old

Service advisor at desk answering phone

3 Ways to Eliminate Distractions for Your Advisors

Service managers, you know your advisors are busy. You know they play a pretty significant role in your success. In fact, nearly 75% of calls